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Customer Sevices Any questions?

Contact us


If, for any reason, we have not been able to answer your question, please telephone us on:

  • If you require further information about reservations and flights, please contact:
    Telephone From Argentina (011) 5984-0122
    Telephone Outside Argentina: (54 11) 5984-0122 Monday to Friday: 09:00-18:00 hours
  • If you have any queries regarding our Iberia Plus card, we will be happy to help you on:
    (34) 91 374 24 42 .
  • Through:
    twitter.com/iberia_en
    From Monday to Friday, except holidays, from 9:00 to 00:00 hrs
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Iberia on Social Networking Sites


Discover all of our profiles on social networks. You will see we are working on each of them and invite you to share everything you need with us.

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Who can I contact to recover an item left at the airport?


To ask for items left at the airport (departure lounges, security controls, etc.), you should approach the lost property office of the airport in question.

Iberia only processes items left in its aircraft, VIP Rooms, UMs or buses taking them to/from the aircraft.

From the second day you can search at lost and found.

If you traveled on the route LON-MAD you can call telephone number: + 34 915874433 on working days between 10 am and 12 noon (Madrid time)

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How can I get information on an open case?


If your query is about luggage delays, you can get further information on the telephone provided when making the claim at the airport or on the online service luggage follow-up

If the question is about Iberia Plus, please contact your Iberia Plus service centre by mail, fax or telephone.

If your query is of any other nature not included in the above, we are sorry if you have not received a reply. Our customer support team is working on it, and although our maximum reply time is 21 days, sometimes information is required from others and it can take longer.

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Corporate responsibility at Iberia


Iberia's involvement in social issues is as long as its history. Today, its main programmes are concerned with employment opportunities for disabled people, volunteer work by its employees, transport for passengers requiring some form of assistance and allocating space in the hold for carrying humanitarian aid.

If you would like more information

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Do you know your rights as a passenger?


The European Union has established passengers rights as regards airlines and is working on strengthening them. These are the main rights enjoyed by passengers.

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    • Telephone From Argentina (011) 5984-0122
      Telephone Outside Argentina: (54 11) 5984-0122 Monday to Friday: 09:00-18:00 hours
    Select other country
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