Save time at the airport. Get your boarding pass and seat number.
You can get your boarding pass and your seat number assignment by checking in online from the comfort of your home or from your mobile.
If you prefer, you can also check in at the airport using our self-service check-in kiosks or at the counters.
Reserve your seat number and get your boarding pass from the moment you purchase all your flights from Iberia, Iberia Express and Air Nostrum, except for flights to/from London, Lyon, Bogota, Sao Paulo, the USA, Puerto Rico, Mexico, Guatemala, El Salvador, República Dominicana, Honduras, Nicaragua, Cuba, Costa Rica, Venezuela, Peru, Chile and South Africa.
For all the flights, you can continue doing the check-in online starting the day before the departure flight.
You can obtain your boarding pass online up to 1 hour before the flight's scheduled departure (90 minutes in Lagos, San José and 180 minutes in Caracas).
Online check-in at Iberia.com in 5 simple steps – you just need a computer or tablet with internet connection. If you have a smartphone you can log into iberia.mobi or download the apps for iPhone, Android or Blackberry.
If you are travelling with hand baggage only, check the boarding gate on the flight information screens and go directly to the gate after first passing through the security checks* where you must show your documentation.
* Having authorised the online check-in procedures, the security services at the airports may, under exceptional circumstances, restrict and/or limit access to the boarding areas. If this happens to you, please contact our airport personnel who will be happy to help you.
If you are travelling with baggage, you should deliver it to the baggage drop counters (only available at Madrid and Barcelona airports) or the check-in counters 45 minutes before your flight departs (in Madrid this is 55 minutes for people coming out of terminal T4S).
Then head to the security checks* and show your documentation.
|Airport exit||Check-in counters||Location|
|Amsterdam (AMS)||Aisle 21 positions 8, 9 and 10 (starting in September, the midday flight will have its check-in at counter 20, positions 3-5)||Terminal 3|
|Frankfurt (FRA)||913||Terminal 2, Halle E|
|London - Heathrow (LHR)||Zones D, F and G||Terminal 5|
|Madrid (MAD)||From 880 to 889 (international destinations with departures before 4 p.m.)||Terminal 4|
|Madrid (MAD)||From 880 to 882 (destinations Nigeria and Equatorial Guinea)||Terminal 4|
|Madrid (MAD)||From 810 to 829 (other destinations and international flights with late-night departures)||Terminal 4|
You can have your boarding pass on your mobile phone and proceed directly to the aircraft without any other papers. The mobile boarding pass can be used at the check-in counter, the security checks and at boarding. Identification is more streamlined, with less paper used to print boarding passes.At the airport
You can use your mobile boarding pass at the check-in counters if you have baggage, at the security checks where you can use the fast track service to skip queues and at the boarding gates to access the aircraft.
For efficient identification, you just have to swip your mobile terminal with the 2D image on the screen (preferably lit) closely by the mobile boarding pass reader and wait a few seconds for a positive identification (sound/light signal).
If it is cleared accidentally or the mobile boarding pass cannot be read correctly from your terminal, you can also take your conventional boarding pass to any self-service check-in kiosk or Iberia counter at the airport. The same thing applies if your mobile battery is not charged or you have forgotten your phone.
The mobile boarding card makes waiting times at airports more streamlined and considerably shorter, as the different identification filters are much quicker and more efficient. Please remember though that readers do not replace security personnel at airports or Iberia personnel who may ask you for documentation to identify you as well.
Travel more comfortably even before you take off. Save time with this check-in system that makes boarding so much easier.
Using this service is quick and easy:
Use it if you are going to travel to any Iberia destination, providing a passport check or other security or immigration requirement is not needed. If you have to check baggage, don’t forget to go to the counter at least 45 minutes before the flight's departure.
To fly with the Air Shuttle, you also have Air Shuttle check-in only kiosks.
If you are flying with baggage, departing from Madrid, you have an exclusive area for the check-in with baggage service:
The check-in system will ask you to enter your credit card (if you were notified of this during the purchasing process) that you used to pay for the ticket(s), except Iberia Plus Platinum, Gold and Silver customers who entered their card number when they booked and bought their tickets via Iberia.com.
Service not available for codeshare flights IB7XXX and IB4XXX
Find out the different formats and types of boarding passes
The mobile boarding pass is a 2D code that contains all the flight details. Essential flight information is also included so you can easily identify it.
iPhone and iPad users with version iOS6 or later can receive an email or text message with a link to download their mobile boarding passes to their Passbook wallets.