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Latest travel information

Iberia publishes Fare Flexibility for flights to/from Caracas

Due to current situation in Venezuela, if you are flying from 31 Jul to 6 Aug 2017 both included to or from Caracas on flights operated by Iberia, with a ticket purchased directly through our websites or Serviberia before 31 July 2017, you have the ability to book any flight on the same route up to and including 21 Aug 2017.

We will be happy to answer any question you may have on the phone line:

  • 901 111 500 from Spain
  • (+58) 212-3355111 from Venezuela
  • If you are calling from abroad, please contact Serviberia directly

We apologise for any inconvenience that this might cause you.

Passport controls at Madrid-Barajas Adolfo Suarez airport during summer season

Due to the increase in the number of passengers flying during these days from Madrid-Barajas Adolfo Suarez airport, queues and extended processing times at passport controls are expected.

Because of this reason and in order to travel more at ease, we would recommend you to get your boarding pass at iberia.com, to arrive at the airport earlier than usual and to reach your boarding area as much in advance as possible.

Flights to/from Basel

Basel airport police will perform identity document controls on passengers travelling to/from this airport.
Because of this reason, EU travellers at Basel airport should have a valid ID card or passport with them and non-EU citizens should have a valid passport and a visa if required due to their nationality.
We would advise you to keep in mind this circumstance and to have your personal documents on hand.