Close window

We use our own and third party cookies to improve your experience and our services. If you continue, we consider that you accept their use. You can get more information on our website at cookies policy.

Check-in information

Save time at the airport. Get your boarding pass and seat number.

You can get your boarding pass and your seat number assignment by checking in online from the comfort of your home or from your mobile. If you prefer, you can also check in at the airport using our self-service check-in kiosks or at the counters.

Online check-in

Reserve your seat number and get your boarding pass from the moment you purchase all your flights from Iberia, Iberia Express and Air Nostrum, except for flights to/from London, Lyon, the USA, Puerto Rico, Mexico, Guatemala, El Salvador, República Dominicana, Honduras, Nicaragua and Cuba. On the rest of the flights, you can continue doing the check-in online starting the day before the flight.

You can obtain your boarding pass online up to 1 hour before the flight's scheduled departure (90 minutes in Lagos, San José and 180 minutes in Caracas).

  • All Iberia customers with tickets issued for Iberia flights departing from these airports and to any Iberia destination.

  • If you are travelling on code IB7XXX or IB4XXX operated by British Airways or American Airlines you can start your online check-in at Iberia.com with the booking code you were given when the purchase was confirmed. You can also start your online check-in at Iberia.com for flights with code IB5XXX operated by Vueling.

Exceptions
  • You will not be able to use it if your flight (both at origin and destination) includes an Iberia code in connection with an Iberia IB5XXX flight operated by Vueling.

  • Codeshare flights are excluded. In this case, we will redirect you to the website if the operator is American Airlines, British Airways, Finnair or Vueling. This means that you cannot acquire an additional baggage allowance through Iberia.com.

  • You will not be able to use it when it involves a special service: service for unaccompanied children, wheelchairs, etc.

  • When you need to show your credit card at the airport.

  • Not valid for air shuttle flights.

  • In certain cases where flights have been booked through channels other than Iberia, you will not be able to check in online until 24 hours before the departure of your flight.

Online check-in at Iberia.com in 5 simple steps – you just need a computer or tablet with internet connection. If you have a smartphone you can log into iberia.mobi or download the apps for iPhone, Android or Blackberry.

  1. Searching for your booking:

    Select one of the two options available.

  2. Flight selection:

    You can select the flight(s) you wish to check-in for.

  3. Seat selection:

    You can choose and reserve your seat with Iberia.com from the time of purchase. If your fare does not include the possibility of choosing and reserving a seat, you can do it before you fly at a better price than at the airport. Check the conditions, depending on the cabin class you wish to fly in.

  4. Confirm data:

    Check that all the information is correct before the boarding passes are issued.

  5. Boarding pass issue:

    You can print out the boarding pass to PDF, receive the mobile pass by email or receive a text message with a link to display or download your mobile pass. 1 copy of the boarding pass per flight or leg.

    And, if you use an iPhone or iPod with version iOS6 or later, you can easily download your mobile boarding pass to your Passbook wallet.

If you are travelling with hand baggage only, check the boarding gate on the flight information screens and go directly to the gate after first passing through the security checks* where you must show your documentation.

* Having authorised the online check-in procedures, the security services at the airports may, under exceptional circumstances, restrict and/or limit access to the boarding areas. If this happens to you, please contact our airport personnel who will be happy to help you.

If you are travelling with baggage, you should deliver it to the baggage drop counters (only available at Madrid and Barcelona airports) or the check-in counters 45 minutes before your flight departs (in Madrid this is 55 minutes for people coming out of terminal T4S).

See time limits for other destinations.

Then head to the security checks* and show your documentation.

Location of the check-in counters
Airport exit Check-in counters Location
Amsterdam (AMS) Aisle 21 positions 8, 9 and 10 (starting in September, the midday flight will have its check-in at counter 20, positions 3-5) Terminal 3
Frankfurt (FRA) 913 Terminal 2, Halle E
Londres - Heathrow (LHR) Zones D, F and G Terminal 5
Madrid (MAD) From 880 to 889 (international destinations with departures before 4 p.m.) Terminal 4
Madrid (MAD) From 880 to 882 (destinations Nigeria and Equatorial Guinea) Terminal 4
Madrid (MAD) From 810 to 829 (other destinations and international flights with late-night departures) Terminal 4

You can have your boarding pass on your mobile phone and proceed directly to the aircraft without any other papers. The mobile boarding pass can be used at the check-in counter, the security checks and at boarding. Identification is more streamlined, with less paper used to print boarding passes.

At the airport

You can use your mobile boarding pass at the check-in counters if you have baggage, at the security checks where you can use the fast track service to skip queues and at the boarding gates to access the aircraft.

For efficient identification, you just have to swip your mobile terminal with the 2D image on the screen (preferably lit) closely by the mobile boarding pass reader and wait a few seconds for a positive identification (sound/light signal).

If it is cleared accidentally or the mobile boarding pass cannot be read correctly from your terminal, you can also take your conventional boarding pass to any self-service check-in kiosk or Iberia counter at the airport. The same thing applies if your mobile battery is not charged or you have forgotten your phone.

The mobile boarding card makes waiting times at airports more streamlined and considerably shorter, as the different identification filters are much quicker and more efficient. Please remember though that readers do not replace security personnel at airports or Iberia personnel who may ask you for documentation to identify you as well.

Self-service check-in kiosks

Travel more comfortably even before you take off. Save time with this check-in system that makes boarding so much easier.

Using this service is quick and easy:

  1. Identify yourself and follow the instructions provided on the screen.

  2. Choose your seat if you did not previously do so when you made the booking.

Use it if you are going to travel to any Iberia destination, providing a passport check or other security or immigration requirement is not needed. If you have to check baggage, don’t forget to go to the counter at least 45 minutes before the flight's departure.

To fly with the Air Shuttle, you also have Air Shuttle check-in only kiosks.

If you are flying with baggage, departing from Madrid, you have an exclusive area for the check-in with baggage service:

  1. Get your boarding pass and the tags for your suitcases from the check-in with baggage kiosks in the hall.

  2. Drop your baggage at counters 813-814, 817-818 / 823-824 and 827-828 (also valid for online check-in).

  3. Head to your boarding gate.

The check-in system will ask you to enter your credit card (if you were notified of this during the purchasing process) that you used to pay for the ticket(s), except Iberia Plus Platinum, Gold and Silver customers who entered their card number when they booked and bought their tickets via Iberia.com.

Service not available for codeshare flights IB7XXX and IB4XXX

Types of boarding passes

Find out the different formats and types of boarding passes

  • Print your pass to a PDF document.

  • Receive your pass by email.

  • Receive your mobile pass by email.

  • Download the mobile card as an image to your phone.

  • Receive a text message with a link to your mobile pass (you should log into the internet to download the picture to your phone)

What’s my mobile boarding pass like?

The mobile boarding pass is a 2D code that contains all the flight details. Essential flight information is also included so you can easily identify it.

Imagen 3
  1. Surname / first name

  2. Flight number

  3. Departure date

  4. Class

  5. Seat selected

  6. Boarding pass number

  7. Destination airport

  8. Departure time

Imagen 3
Passbook boarding pass

iPhone and iPad users with version iOS6 or later can receive an email or text message with a link to download their mobile boarding passes to their Passbook wallets.

"El check-in online móvil es especialmente útil cuando sales de una reunión, para hacerlo desde el taxi"

Cliente Business Iberia