Allow telephone reservations to be held or cancelled for a 24 hour period.


When you make your travel reservation by telephone, via SERVIBERIA or with any of our other reservation centres outside Spain, please note that:

  • You may hold your reservation without paying for the ticket, for a 24 hour period, subject to the expiry dates relating to the ticket.
  • If you book a fare, which requires immediate payment, you may cancel it, without charge, within 24 hours of making the booking. If a refund is required, this can only be carried out where the ticket was originally issued: Serviberia, Iberia ticket offices or authorised agencies.