Iberia may change the allocation of booked seats for operational reasons, safety or control.
If after the seat has been booked/paid for, you are required to change your seat due an extraordinary reason, we will try to offer you an alternative seat equivalent to the one you booked. If this is not possible, you may ask for a reimbursement.Changes
Once the early seat booking has been made, you may not change your choice of seat on the same flight until 24 hours before the scheduled departure.
If the fare conditions of your airline ticket to allow you to make changes and you decide to change your flight, you can choose an equivalent seat on your new flight. If there is no equivalent seat available or you change to a cheaper seat, the extra amount paid will not be reimbursed. If the seat chosen on the new flight is more expensive, you must pay the difference.Reimbursements
Seats paid for will not be reimbursable if you cancel your flight, if by courtesy of Iberia you should fly in a superior cabin or if you should fail to meet the conditions for sitting in the kind of seat you have chosen.
Charges for early seat booking are reimbursable provided:
All reimbursement applications for seat bookings made directly in iberia.com, Serviberia and Iberia offices must be made on-line from http://www.iberia.com/reembolsos/. Applications for reimbursements for seats purchased via a travel agent must be processed through the point-of-sale. Reimbursements may not be applied for at airports or on board aircraft.
The maximum time for applying for reimbursement is 14 days after the last flight on the route.
Refunds will always be made via the same form of payment used to pay for the early seat booking.Special requirements for emergency seats
For reasons of safety, these seats are reserved for passengers of unhindered movement and who can understand the safety instructions (written and oral, in Spanish or English).
These must be people of sufficient strength to open the emergency door and prepared to help if the situation should so require.
Over 15 years of age.
An emergency seat may under no circumstance be occupied by the following: