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Description of company

Logotype: Iberia

Iberia

Since its founding in 1927, more than 800 million people have travelled with Iberia. Our customers have made it possible for our airline to be placed today among the leading European airlines and become the benchmark for travelling between Europe and Latin America.

Iberia has always been a pioneer in implementing products and services. In 1991, Iberia stood out from the rest when it launched the first international client loyalty programme in Europe. Iberia Plus, and in 1996, when it created Iberia.com, probably the website with the most sales in Spain. Currently, Iberia differentiates itself with services such as My Bag Tag, which allows passengers to save time by checking in from their homes.

Today, the Iberia Group flies to 119 destinations in 43 countries, with a fleet of 132 airplanes and about 600 flights daily. Through code shares with other airline companies, Iberia also offers flights to another 254 destinations in 54 countries. Iberia is part of the oneworld alliance, which has more than 14,000 flights to almost one thousand airports in more than 150 countries, and IAG (International Airlines Group), one of the largest airline groups in the world. Iberia also carries out all kinds of activities related with cargo transport, airplane maintenance and airport assistance.

Furthermore, in 2014, it was the third most punctual airline in the world, as named by FlightStats, the leading consultant on flight information, services and applications in the airline industry. And not only this, Iberia feels proud of its main product: its business class, internationally acknowledged by Skift as the second best in Europe and the best on flights to and from Latin America. The business class contains comfortable spaces and up-to-date technology, with seats which convert into fully flat beds, and features one of the most advanced entertainment systems. The business class has also entrusted its cooking to four of Spain's most prestigious chefs: Dani García, Paco Roncero, Ramón Freixa and Toño Pérez. The food is inspired by the Mediterranean diet and is complemented with the best Spanish wines, converting Iberia's airplanes into an eight Michelin star restaurant.

Iberia

Earning Avios and Elite Points

For each flight flown with Iberia you will be able to obtain:
  • - Avios, currency that you accumulate in your Iberia Plus balance which allows you to redeem for flights and other opportunities offered by Iberia Plus programme.
  • - Elite Points, currency that is obtained exclusively on flights and is used to maintain or upgrade to elite card levels.


Earning Avios on direct flights operated with IB code (operated by Iberia Group or other companies associated to Iberia Plus programme) is related to these criteria:
  • - Real distance flown based on miles and booking class (cabin bonus)
  • - Minimum Avios based on booking class.
  • - Card level (Platino, Oro and Plata bonus)


Specific information on the booking class of your flight is available on the itinerary receipt of your e-ticket. For your convenience, the corresponding Avios and Elite Points will be indicated, for easy reference, in the purchasing process on iberia.com.

EARNING AVIOS (for each flight from October 1st 2016)

Earning Avios and Elite Points

For each flight flown with Iberia you will be able to obtain:
  • - Avios, currency that you accumulate in your Iberia Plus balance which allows you to redeem for flights and other opportunities offered by Iberia Plus programme.
  • - Elite Points, currency that is obtained exclusively on flights and is used to maintain or upgrade to elite card levels.


Earning Avios on direct flights operated with IB code (operated by Iberia Group or other companies associated to Iberia Plus programme) is related to these criteria:
  • - Real distance flown based on miles and booking class (cabin bonus)
  • - Minimum Avios based on booking class.
  • - Card level (Platino, Oro and Plata bonus)


Specific information on the booking class of your flight is available on the itinerary receipt of your e-ticket. For your convenience, the corresponding Avios and Elite Points will be indicated, for easy reference, in the purchasing process on iberia.com.

CABIN BONUS Avios Fare classes Minimum Avios**
1 MILE FLOWN IN FIRST (FLEXIBLE) 3 Avios F* 1500
1 MILE FLOWN IN BUSINESS (FLEXIBLE) 2,5 Avios J/C/D 1250
1 MILE FLOWN IN BUSINESS (LOWEST) 1,5 Avios R/I 750
1 MILE FLOWN IN PREMIUM ECONOMY (FLEXIBLE) 1,5 Avios W 750
1 MILE FLOWN IN PREMIUM ECONOMY (LOWEST) 1 Avios E/T 500
1 MILE FLOWN IN ECONOMY FLEXIBLE 1 Avios Y/B/H 500
1 MILE FLOWN IN DISCOUNT ECONOMY 0,5 Avios K/M/L/F/V/S/Z/N/G*** 250
1 MILE FLOWN IN DISCOUNT ECONOMY 0,25 Avios Q/O/A**** 125
* The F Class in First Class applies on flights operated by American Airlines and British Airways.
** Minimum Avios are the guaranteed Avios amounts you get according to the booking class for less than 500 air-miles flights.
*** G class is not eligible for Avios collection in case of flights using Avios.
**** The Q / O / A classes are considered Discount Economy with 0.25 Avios collection per mile flown, except routes to/from Central and South America, with 0.5 Avios collection per mile flown.
PLATINO, ORO AND PLATA BONUS

The elite Bonus is an additional number of Avios that Platino, Oro and Plata cardholders obtain. 
With Platinum, Gold and Silver Bonus you will obtain Avios extra, depending on the card level, in all flights marketed by Iberia (including flights operated by Iberia or other companies associated to Iberia Plus programme.

Bonuses for elite card customers will be:

PLATINO, ORO AND PLATA BONUS

The elite Bonus is an additional number of Avios that Platino, Oro and Plata cardholders obtain. 
With Platinum, Gold and Silver Bonus you will obtain Avios extra, depending on the card level, in all flights marketed by Iberia (including flights operated by Iberia or other companies associated to Iberia Plus programme.
  Avios
Platinum Card 100%
Gold Card 50%
Silver Card 25%
The Elite Bonus is calculated based on the real distance flown for Economy Flexible fares and higher fares (Premium Economy, Business and First Class), and based on the actual Avios accrued for Discount Economy fares (excluding promotions and applying the minimum of Avios where appropriate).

Iberia

AVIOS REDEMPTION TABLE (per flight starting on April 1st)

Next table is applied to direct flights operated by the Iberia Group and IB code.
Different rates are introduced in high season and low season when using Avios on Iberia flights. The dates for high season and low season are common to all companies where these redemption tables apply.

AVIOS REDEMPTION TABLE (per flight) - PEAK SEASON

AVIOS REDEMPTION TABLE (per flight starting on April 1st)

Next table is applied to direct flights operated by the Iberia Group and IB code.
Different rates are introduced in high season and low season when using Avios on Iberia flights. The dates for high season and low season are common to all companies where these redemption tables apply.
Bands Blue Class Full Fare Economy Premium Economy Business
1 (0 - 650) 5.000 7.500 - 10.000
2 (651 - 1.151) 8.250 12.500 - 16.500
3 (1.151 - 2.000) 11.000 16.500 - 22.000
4 (2.001 - 3.000) 12.500 18.750 - 31.250
5 (3.001 - 4.000) 20.000 30.000 / 28.000* 35.000 50.000
6 (4.001 - 5.500) 25.000 37.500 / 35.000* 43.750 62.500
7 (5.501 - 6.500) 30.000 45.000 / 42.000* 52.500 75.000
8 (6.501 - 7.000) 35.000 52.500 / 49.000* 61.250 87.500
9 (mas de 7.000) 50.000 75.000 / 70.000* 87.500 125.000
Exceptions - - - -
Madrid-Barcelona shuttle - 4.500 - 9.000
Madrid-London 7.500 11.250 - 15.000

 

UP GRADE (per flight) PEAK SEASON

 

Bands From Economy to Premium From Premium to Business From Economy to Business
1 (0 - 650) - - 5.000
2 (651 - 1.151) - - 8.250
3 (1.151 - 2.000) - - 11.000
4 (2.001 - 3.000) - - 18.750
5 (3.001 - 4.000) 15.000 15.000 30.000
6 (4.001 - 5.500) 18.750 18.750 37.500
7 (5.501 - 6.500) 22.500 22.500 45.000
8 (6.501 - 7.000) 26.250 26.250 52.500
9 (mas de 7.000) 37.500 37.500 75.000
Exceptions - - -
Madrid-Barcelona shuttle - - -
Madrid-London - - 7.500

 

AVIOS REDEMPTION TABLE (per flight) - OFF-PEAK SEASON

 

Bands Blue Class Full Fare Economy Premium Economy Business
1 (0 - 650) 4.500 6.750 - 9.000
2 (651 - 1.151) 7.500 11.250 - 15.000
3 (1.151 - 2.000) 10.000 15.000 - 20.000
4 (2.001 - 3.000) 11.000 16.000 - 21.250
5 (3.001 - 4.000) 17.000 25.500 / 22.000* 25.500 34.000
6 (4.001 - 5.500) 21.250 32.000 / 27.750* 31.750 42.500
7 (5.501 - 6.500) 25.500 38.250 / 33.250* 38.250 51.000
8 (6.501 - 7.000) 29.750 44.650 / 38.750* 44.250 59.500
9 (mas de 7.000) 42.500 63.750 / 55.250* 63.750 85.000
Exceptions - - - -
Madrid-Barcelona shuttle - 4.500 - 9.000
Madrid-London 6.500 9.750 - 12.750

 

UP GRADE (per flight) - OFF-PEAK SEASON

 

Bands From Economy to Premium From Premium to Business From Economy to Business
1 (0 - 650) - - 4.500
2 (651 - 1.151) - - 7.500
3 (1.151 - 2.000) - - 10.000
4 (2.001 - 3.000) - - 10.250
5 (3.001 - 4.000) 8.500 8.500 17.000
6 (4.001 - 5.500) 10.500 10.500 21.250
7 (5.501 - 6.500) 12.750 12.750 25.500
8 (6.501 - 7.000) 14.500 14.500 29.750
9 (mas de 7.000) 21.250 21.250 42.500
Exceptions - - -
Madrid-Barcelona shuttle - - -
Madrid-London - - 6.250
Examples of destinations such bands:

* New prize in Avios for the Full Fare Economy class from March 10th of 2017.

OBSERVATIONS:
    - Band 1: Alicante, Almeria, Asturias, Badajoz, Barcelona, Bilbao, Granada-Jaen, Ibiza, Jerez, La Coruna, Logroño, Malaga, Melilla, Menorca, Murcia, Palma de Mallorca, Pamplona, Salamanca, San Sebastian, Santander, Santiago de Compostela, Seville, Valencia, Valladolid, Vigo, Algiers, Bordeaux, Casablanca, Geneva, Lisbon, Lyon, Marseille, Montpellier, Nantes, Nice, Oporto, Oran, Perpignan, Rennes, Tangiers, Toulouse .
      - Band 2: Fuerteventura, Gran Canaria, Lanzarote, Santa Cruz de la Palma, Tenerife, Marrakech, Brussels, Amsterdam, Berlin, Birmingham, Bologna, Cork,  Dublin, Dubrovnik, Dusseldorf, Munich, Strasbourg, Florence Frankfurt, Funchal, Genoa, Glasgow, Hamburg London , Manchester, Milan, Naples, Palermo, Paris, Prague, Rome, Turin, Venice, Vienna, Zagreb, Zurich.
        - Band 3: Athens, Bucharest, Budapest, Crakow, Copenhagen, Corfu, Gotemburg,  Istanbul, Stockholm, Heraklion, Mykonos, Moscow, Oslo, Reikiavik, St. Petersburg, Warsaw, Dakar.
          - Band 4: Cairo, Lagos, Malabo, Tel Aviv.
            - Band 5: Boston, Chicago, Luanda, New York, San Juan (Puerto Rico) 
              - Band 6: Bogota, Caracas, Cali, El Salvador, Guatemala, Guayaquil, Johannesburg, Havana, Lima, Los Angeles, Mexico City, Miami, Panama, Quito, Rio de Janeiro, San Jose, Costa Rica, Santo Domingo, Sao Paulo.
                - Band 7: Buenos Aires, Montevideo, Santiago, Chile, Shanghai. 
                  - Band 8: Tokio.
                    - Destination examples in this table are those which depart from Madrid. If you would like to know the price and how many Avios are needed to get a ticket for a specific flight click here 
                      - Bands are established depending on the distance between origin and destination (per flight). Price of a return ticket will be double of one way tickets.
                        - The cost of the new Premium Economy cabin apply in those destinations where Iberia comercialise this new cabin
                          - Upgrade to Business Class is available from Flexible Economy Fares (Y, B and H fare classes) and from Premium (W)
                            - This Avios redemption table has exceptions, which means that not every flight with a distance corresponding to a band, is included in the mentioned band
                              - This table does not apply when Iberia flights Tickets are combined with any other company associated to the Iberia Plus Programme except Iberia Express, Air Nostrum or Vueling
                                - Iberia reserves the right to modify the Avios redemption table and scheduling of routes and flights. 
                                  - The reservation and ticketing with Avios on flights operated by Iberia Group (and IB code) are exempt of processing fee if done through Iberia.com. They will have an additional charge per ticket when operations are managed through its Service Centre. (Except Platinum customers)
                                    - If you want information on travel dates for high season and low season for flights operated by Iberia Group and Vueling click here