Booked a flight and the Avios you earned aren't in your account? Claim them here. But first, we recommend you check the Terms and conditions.
Claim missing Avios for flights taken with any of the airline partners, except for flights sold and operated by Vueling (code VYXXXX).
IBERIA L.A.E. S.A. Operadora, Sole-Shareholder Company (hereinafter “Iberia”) with registered address at calle Martínez Villergas 49, 28027 Madrid, Spain, is the data controller. Your data will be processed (i) to manage purchased services, according to the contract; (ii) to send the newsletter, offers and promotions regarding Iberia's products and services, and regarding products that have already been purchased, according to your legitimate interest. The recipients of your data are companies of IAG Group, to which IBERIA belongs. The user can revoke his/her consent at any time, and exercise all rights of access, to object, data portability, rectification, restrict processing and erasure. You can read more about the information herein by visiting our Privacy Policy.
Missing Avios from Iberia Plus partners? Follow the steps below to claim them.
Hotels
| ALL, Accor’s lifestyle loyalty program | |
| Best Western® Hotels & Resorts | |
| IHG One Rewards | Website: https://www.ihg.com/hotels/us/es/customer-care/forms/missing-points |
| Marriott Bonvoy™ | Email: marriott.bonvoy.partners@marriott.com |
| NH Hotel Group | Telephone: 902 454 444 (from Spain) |
Financial
| Banco de Chile | Telephone: 600 300 9000 |
| The Economist | Telephone: (+44) 1444 475647 |
Leisure and shopping
| Compra, Regalo y transferencia de Avios | Through the Iberia Plus Service Centres |
| Shop&Fly | Email: shopandfly@elcorteingles.es |
Cars
| Avis | Telephone: (+34) 902 199 014 |
| Budget |
Website: https://www.rentacar-iberia.com/missing-avios |