We strive to answer all your questions

Here you will find answers to the questions most frequently asked by our customers. Look through the list or click on ten frequently asked questions to see the answers to common questions about Iberia Plus.

Access a higher class

How can I upgrade with my Avios?

If you have an Economy class ticket (rate Y, B or H) for a flight operated by Iberia Group (Iberia, Iberia Express and Iberia Regional/Air Nostrum) contact your Iberia Plus Service Centre or your local Iberia Sales Office, and they will change your booking and charge it to your Avios.
This service is subject to the availability of certain classes in the Business cabin.

*Excluding Air Shuttle flights, IB4XXX, IB5XXX and IB7XXX.

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