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Here you will find answers to the questions most frequently asked by our customers. Look through the list or click on ten frequently asked questions to see the answers to common questions about Iberia Plus.

Avios on Iberia flights

What is a codeshare flight?

Iberia maintains agreements with other airline companies for selling seats on certain routes operated by them under the code IB4XXX, IB7XXX. These are called "Shared Code Flights" and Iberia Plus clients will earn Avios on all of them. However, tickets against Avios are not available on IB4XXX, IB7XXX shared-code flights.*
Bear in mind that this benefit only applies to getting Avios and not to the possibility of issuing tickets paid for using Avios to fly with these companies.

(*) one world alliance (American Airlines, British Airways, Cathay Pacific, Finnair, Jal, Malaysia Airlines Malev, Qantas, Qatar Airways, Royal Air Marroc, Royal Jordanian, S7 Airlines) and with airlines associated with Iberia Plus such as Avianca, and Royal Air Maroc.

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What is a direct flight?

A direct flight is considered to be one that joins two cities and for which the card holder has a single flight coupon. Within the Iberia Plus Programme, that means that if, for example, a passenger wishes to travel between Madrid and Athens and the passenger has a single flight coupon for the journey, even though the plane stops over in Barcelona, the Avios for 'Mainland Spain and Balearic Islands ' Europe II' will be credited or charged (according to Avios Table). On the other hand, if the passenger wishes to travel from Santiago to Athens, he will be given two flight coupons, one for the Santiago-Madrid flight and the other for the journey from Madrid to Athens, and the Avios for 'Mainland Spain ' Mainland Spain' plus those for 'Mainland Spain and Balearic Islands ' Europe II' will be credited or charged.

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