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Bag on board
August 06 2019Back

Try the Bag on Board service

With this service you can go to the airport without having to worry about your luggage.

In order to make your life easier whilst on holiday, we've recently launched our Bag on Board (BoB) service. It's a new luggage pick-up service developed in collaboration with this startup, as part of our digital transformation process.

With Bag on Board (BoB) you can go to the airport without having to worry about your luggage. All you have to do is use the service the day before departure. BoB collects your luggage from anywhere in Madrid and Barcelona and the surrounding areas, and checks it in at the airport, and then you'll be able to collect it at your destination.

The service currently costs 15 euros for the first bag and 5 for any subsequent bags, is available for anyone flying with Iberia from Madrid or Barcelona to any of the airports to which the airline flies, except for the US, Israel and Senegal.

How does it work?

All you have to do is contact Iberia and give your address, number of bags and collection time. Someone from BoB will come and collect your luggage and seal it in front of you. If you want to make a change, you can change or cancel the service free of charge up to two hours before collection.

Thanks to BoB you can forget about checking in and enjoy a more relaxed experience at the airport. When you land, your bags will be waiting for you in the baggage reclaim hall at the destination airport.

BoB advantages

You can go to the airport without having to carry your luggage, and you can make the most of your last few hours in Madrid or Barcelona when you spend a few days in either of these cities.

You can book it between 8am and 8pm, and you can make changes or even cancel a request up to two hours prior to the booked collection time. Bags can be collected from any location in Madrid or Barcelona and the surrounding area, whether it be a house, a hotel or an office.

You can book online, via iberia.com, through the app or by phone, in just two minutes, and you can track your luggage live, via email or SMS.

Forget about carrying heavy luggage around and queuing up. If you get your boarding pass online you can go straight to the boarding gate.