This content and the rules found therein are provided by and apply on the services of:
- Baggage
- Travel information
- Airport and lounge
- During your flight
Conditions of carriage and Customer commitment
On this page we have links to the following information relating to air travel:
- General conditions of carriage for passengers and baggage,
- The airline passenger commitment,
- Customer Service Plan,
- Tarmac Delay Plan,
- The Finnair notice of liability limitations, and
- The EU regulation concerning imports of products of animal origin, which is published on the Internet pages of the Finnish Ministry of Forestry and Agriculture.
- Finnair notice on passenger rights EU 261/2004