Covid-19 information

We explain everything you need to know about Covid-19 travel requirements.

Flying with us and Covid

Covid has changed the way we travel, but we are equipped to manage this new situation and enable our customers to enjoy holidays and getaways again. As we adapt, we are adding new flights and trying to ensure that you are aware of everything you need to know before you travel.

  • We provide you with information about the entry and exit regulations of each country and between the autonomous regions of Spain.

  • We guarantee you a safe and flexible flight. This means that if you have any problems related to Covid, you can change the date of your flights free of charge or get a refund in the form of a voucher which you can redeem on our website.

  • Prepare the documents you need for your trip at home and send them to us before your flight. We will then verify them to check that everything is in order.

  • We help you arrange your PCR, antigen or saliva test at the best laboratories and we offer you the option of taking out travel insurance.

And to make it easier to plan your next trip, we've created a page with all the information you need to organise your travel step by step, from the moment you book to the moment you arrive at your final destination.

Do I need to wear a face mask?

In line with the current regulations, the use of a mask at the airport is recommended for everyone aged 6 and over, and a surgical mask or one providing greater protection (without an exhalation valve), covering the nose and mouth, is compulsory throughout the flight. You should also take enough masks for the duration of the journey.

Passengers who cannot use the mandatory mask for exceptional health reasons must contact the Iberia Medical Service

What should I do if I cannot fly due to COVID?

If you have any unforeseen problems relating to Covid, you can change the date of your flights free of charge or get a refund for your booking in the form of a voucher which you can redeem on our website. You can check all the information on our website on Measures adopted due to COVID-19.

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