We strive to answer all your questions

Here you will find answers to the questions most frequently asked by our customers. Look through the list or click on ten frequently asked questions to see the answers to common questions about Iberia Plus.

Loss of Iberia Plus card

What do I do if my Iberia Plus card goes missing or is stolen?

If any of these circumstances arise, you can go to Iberia Plus/My profile/My Card on iberia.com and print the image or you can download the Iberia application for iPhone or Android. That way you'll have your card on your phone and will also be able to access functions like bookings and online check-in.

If you are iberia Plus Platino, Infinita or Infinita Prime you can contact us through your Service Center.

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