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  • HP
  • Iberia Club
  • Collect Avios
  • Request untagged Avios Non-Airline Partners

List of Iberia Club non-airline Partners

Missing Avios from Iberia Club partners? Follow the steps below to claim them.

Accommodation

ALL, Accor’s lifestyle loyalty program
Web: https://help.accor.com/s/article/how-do-i-earn-le-club-accorhotels-points-for-every-stay?language=es

Booking.com
If your Avios haven't appeared in your account 8 weeks after your stay, you can claim them through the Iberia Plus Club Service Centres (https://www.iberia.com/es/contacto/).

IHG One Rewards
Web: https://www.ihg.com/hotels/us/es/customer-care/forms/missing-points

Marriott Bonvoy™
Web: https://www.marriott.com/es/marriott/contact.mi

Meliá Hotels International
Web: https://meliarewardsallshopping.melia.com/es/claimpoints

Minor Hotels
Telephone: +34 91 398 44 37
Email: loyalty@minor-hotels.com

Parador hotels
Telephone: 34 91 374 25 00
Email: paradores.avios@parador.es

Flight + Hotel with Iberia
If your Avios haven't appeared in your account 6 weeks after using your Flight + Hotel package, call 91 177 63 10.

Choice Privileges
Web: https://www.choicehotels.com/es-es/support/customer-service-form

Finance

American Express
Telephone: 902 37 56 37

Banco Cuscatlán
If your Avios haven't appeared in your account within 14 days, contact servicioalclientesv@bancoCuscatlán.com from Monday to Friday, 9 am to 5 pm.

Banco de Chile
Telephone: 600 300 9000
Email: beneficiosiberia@travelclub.cl

Banco López de Haro
To claim missing Avios, call Customer Service on +1 809 535-8994 or write to servicioalclientetc@blh.com.do

BBVA
Telephone: (+52) 55-1163-4665.

ClubMiles Ecuador
Website: https://www.clubmiles.com.pe/servicio-al-cliente/necesita-ayuda

Diners Club Peru;
Telephone: 615 -1111, option 2
Email: socios@dinersclub.com.pe

Esfera

Telephone: (+55 11) 4004-3535 (capitals and metropolitan regions)
Telephone: 0800 702-3535 (everywhere else)

Promerica Group
Guatemala:
PROMERICA GUATEMALA
WhatsApp to 4499-1724
El Salvador;
PROMERICA EL SALVADOR
Telephone: (503) 2513-5000
Email: soluciones@promerica.com.sv
Honduras;
PROMERICA HONDURAS
Telephone: TGU. (504) 2280-8080 | SPS. 2580-8080
WhatsApp to: 7211-6000
Nicaragua:
BANPRO GRUPO PROMERICA
Telephone: (505) 2255-9595
Email: atencionalcliente@banpro.com.ni
Costa Rica;
BANCO PROMERICA COSTA RICA
Telephone: (506) 2519-8090
Email: solucion@promerica.fi.cr
Panama:
ST. GEORGES BANK
Telephone: 270-5000
Dominican Republic;
BANCO PROMERICA REPÚBLICA DOMINICANA
Telephone: (809) 732-6006 | (809) 732-6006
Email: servicio@promerica.com.do
Ecuador:
PRODUBANCO
Telephone: 1700 - 123 - 123

Web: https://www.produbanco.com.ec/normas-de-transparencia/servicio-al-cliente/

Santander Iberia Club Plan
Through the virtual assistant in the app
Web:https://www.bancosantander.es/particulares/atencion-cliente/.
Contact Centre 915 123 123

Santander Unique Rewards
Telephone: 01800-501-00-00 (Avios earned with the Santander Iberia Club card).
Telephone: 01800-73-266-73 (Avios exchanged for Recompensas points).

Tarjetas Iberia Cards
For any incidents, please contact the card issuer.

Livelo
Web: https://www.livelo.com.br/fale-conosco

Revolut
Email: reclamaciones@revolut.com
Phone: + 34 900 94 32 45

Iberia Visa Signature® Card
If you have any questions, please call the number shown on the back of your card.

Chase Ultimate Rewards®
If you have any questions, please call the number shown on the back of your card.

HSBC Rewards Program
Web: https://www.us.hsbc.com/customer-service/contact-us/

Leisure and Shopping

e-Rewards
Web: https://www.e-rewards.es/contact

The Bicester Collection™
Web: https://www.thebicestercollection.com/en/company/contact/

Avios For Thoughts
Web: https://www.aviosforthoughts.com/contact

Iberia Club Store
Web: https://ibplustore.iberia.com/es-ES/my-account/missing-avios/

Shop&Fly by El Corte Inglés
Email: shopandfly@elcorteingles.es

Buy, Gift and Transfer Avios
Web: Go to “https://compraravios.iberia.com/” and click on “Contact us”.

Maridae
Email: hello@clubdelvinoiberia.com

Home

Endesa
E-mail: vuelaconendesa@izo.es

Securitas Direct
E-mail: promocion.avios@securitasdirect.es

Cars and Mobility

Avis
Web: https://www.rentacar-iberia.com/missing-rental

Flight + Car with Iberia
If Avios have not been credited 6 weeks after enjoying your Flight+Car Pack, call (+34) 91 177 63 10.

Budget
Web: https://www.rentacar-iberia.com/missing-rental
You can claim your Avios for up to 6 months after the rental ends.

Repsol
Web: https://www.repsol.es/particulares/contacto/waylet/
Select “Waylet”, “Cards” and finally “Points for my loyalty cards are not updated”.

Heathrow Express
Web: https://www.heathrowexpress.com/avios/contact-us

Airport

Áreas
E-mail: If you don’t see the Avios in your Iberia Club profile, send an email to promoavios@areas.com attaching a screenshot of your Iberia Club card and the purchase invoice.

Club Avolta
E-mail: ClientService@dufry.com