Finance
American Express
Telephone: 902 37 56 37
Banco Cuscatlan
If your Avios haven't appeared in your account within 14 days, contact servicioalclientesv@bancocuscatlan.com from Monday to Friday, 9 am to 5 pm.
Banco de Chile
Telephone: 600 300 9000
Email: beneficiosiberia@travelclub.cl
Banco López de Haro
To claim missing Avios, call Customer Service on +1 809 535-8994 or write to servicioalclientetc@blh.com.do
BBVA
Telephone: (+52) 55-1163-4665.
ClubMiles Ecuador
Email: servicioalcliente@clubmiles.com.ec
Diners Club Peru;
Telephone: 615 -1111, option 2
Email: socios@dinersclub.com.pe
Esfera
Telephone: (+55 11) 4004-3535 (capitals and metropolitan regions)
Telephone: 0800 702-3535 (everywhere else)
Promerica Group
Guatemala;
PROMERICA GUATEMALA
Telephone: (502) 2413-9400
WhatsApp to 4436-1724
Email: servicio@bancopromerica.com.gt
El Salvador;
PROMERICA EL SALVADOR
Telephone: (503) 2513-5000
Email: soluciones@promerica.com.sv
Honduras;
PROMERICA EL SALVADOR
Telephone: TGU. (504) 2280-8080 | SPS. 2580-8080
Email: consultas@bancopromerica.com
Nicaragua;
BANPRO GRUPO PROMERICA
Telephone: (505) 2255-9595
Email: atencionalcliente@infobanpro.com.ni
Costa Rica;
BANCO PROMERICA
Telephone: (506) 2519-8090
Email: solucion@promerica.fi.cr
Panama;
ST. GEORGES BANK
Email: servicioalcliente@stgeorgesbank.com
Dominican Republic;
BANCO PROMERICA REPÚBLICA DOMINICANA
Telephone: (809) 732-6006 | 1 (809) 200-0258
Email: servicio@promerica.com.do
Ecuador;
PRODUBANCO
Telephone: 1700 - 123 - 123
Santander Iberia Club Plan
Through the virtual assistant in the app
Web: www.bancosantander.es or https://www.bancosantander.es/es/particulares/atencion-al-cliente.
Contact Centre 915 123 123
Santander Mexico
Telephone: 01800-501-00-00 (Avios earned with the Santander Iberia Club card).
Telephone: 01800-73-266-73 (Avios exchanged for Recompensas points).
Visa Iberia Icon
For any incidents, please contact the card issuer.
