Flight flexibility due to the situation in Caracas
Due to recent events in the city of Caracas, we are issuing this flexibility policy for customers who need to change their travel plans.
If you are flying between November 24, 2025 and January 31, 2026, with origin/destination Caracas on flights operated by Iberia, and you purchased your ticket directly on our website or through Serviberia up to November 26, 2025, you may change the date of your booking to travel until February 28, 2026. If you purchased your ticket to travel with us through a travel agency, you must contact them to modify your booking.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or the processing of a voucher directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Flight arrival and departure information
We recommend that you check the status of your flight before Arrivals and Departures you go to the airport.
We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we sincerely appreciate your understanding.