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Flight flexibility in Doha

Due to the situation in the Middle East, we have had to cancel some of our flights to/from Doha. We are monitoring the airspace situation in real time and adapting our operations. Please check the status of your flight at Flight Status and keep your contact details updated in Manage booking so we can keep you informed about your journey.

If your flight has been cancelled, you can request a date change or refund and process it online via Manage your booking. If needed, we will cover up to 3 nights of accommodation, as well as basic expenses which you can later claim for reimbursement through the website.

For flights that are still scheduled, due to these circumstances we have activated the following flexibility policy:

For Iberia-operated flights until May 31 and purchased before March 16, you may, at no additional cost:

Change the date of your booking to travel until May 31, 2026.
Request a refund for your ticket.
Change the origin/destination up to 150 km.

If you booked directly with Iberia, you can process it online in Manage your booking. If you booked through an agency, you must contact them to modify your booking.

For Qatar Airways-operated flights until May 31 and purchased through our channels before March 16, you may, at no additional cost:

Change the date of your booking.
Request a refund for your ticket.
Change the origin/destination up to 150 km.

Please go to Manage your booking to process it online or through our Customer Service Centre. If you purchased through an agency, you must contact them to modify your booking. If there are less than 48 hours before departure, please contact Qatar Airways.

Flight Flexibility in Tel Aviv

Due to the situation in the Middle East, all flights to/from Tel Aviv until March 28 have been cancelled.

Due to these circumstances, we have activated the following flexibility policy and bookings with flights until May 31 purchased before March 10 may, at no additional cost:

Change the date of your reservation.
Change the destination and alternatively fly to Cairo, Athens, Budapest and Rome.
Request a full refund of your ticket.

For our customers with issued tickets, there is a commercial agreement with EL AL (LY), effective from March 16 until May 31, 2026, through which they may book in the lowest available class on the airline’s operating routes.

To fly to Tel Aviv: Amsterdam, Athens, Barcelona, Berlin, Boston, Bucharest, Budapest, Dubai, Frankfurt, Geneva, Lisbon, London, Los Angeles, Madrid, Marseille, Miami, Milan, Munich, Nice, New York, Paris, Prague, Rome, Sofia.
To fly from Tel Aviv: Venice, Vienna, Warsaw, Zagreb and Zurich.

Please access Manage booking to process it online if you booked directly with Iberia. If you purchased your ticket through a travel agency, please contact them to modify your reservation.

Flight flexibility due to the situation in Caracas

Due to the latest developments in the city of Caracas, we are issuing this flexibility policy for customers who need to change their travel plans.

If you are flying up to 30 April 2026, with origin/destination Caracas on flights operated by Iberia, and you purchased your ticket directly on our website or through Serviberia by 28 January 2026, you may change your booking date to travel up to 31 May 2026 and change your destination to the following airports: Caracas (CCS), Miami (MIA), Panama City (PTY), Bogotá (BOG), Santo Domingo (SDQ), San Juan (SJU), Havana (HAV), Quito (UIO) and Guayaquil (GYE). If you purchased your ticket through a travel agency, please contact them to modify your booking.

You can make date changes or process a voucher directly through Booking management.

Flight arrival and departure information

We recommend that you check the status of your flight before Arrivals and Departures you go to the airport.

We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we sincerely appreciate your understanding.

Flexibility due to fuel supply difficulties in Cuba

Due to fuel supply issues in Cuba, which may affect our operations, we are issuing this flexibility policy for customers who need to change their travel plans.

If you are travelling up to 30 March 2026 on flights to/from Havana operated by Iberia, British Airways or American Airlines, and you purchased your ticket directly on our website or at our Offices by 5 March 2026, you may change the date of your booking to travel up to 29 April 2026.

Please note:

Part of our operation will be carried out using Privilege aircraft until 30 March. This airline, which we use on other occasions, meets all the safety and quality standards required by Iberia.
Until that same date, the flight departing from Havana (HAV) will make a technical stop at Santo Domingo (SDQ).

If you purchased your ticket to travel with us through a travel agency, you must contact them to modify your booking.

You can make date changes or process a voucher directly through Booking management.

Flight arrival and departure information

We recommend that you check the status of your flight before Arrivals and Departures you go to the airport.

We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we sincerely appreciate your understanding.

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