Latest update of our flights

Due to the eruption of Mount Etna and the presence of volcanic ash, some of our flights departing from or arriving in Catania may be affected.

In response to this situation beyond Iberia’s control, we offer our customers alternatives so that they can reorganise their journey more conveniently.

Who does this apply to?

For bookings that meet these conditions:

• Tickets purchased by 25 September 2026.

• Flights departing from or arriving in Catania.

• Original flight date from 25 to 28 September 2026.

What options do we offer?

• Change your travel date to fly up to 5 October 2026, subject to availability.

• Change the departure or arrival airport to Palermo (PMO) or Naples (NAP).

• Request a refund in the form of a voucher.

Important: 1 change is permitted. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled, either outbound or return.

How do I manage my booking?

If you bought your ticket on iberia.com, through the App or via our Call Centre, log in to check whether the change or refund is already available online for your booking; this is the quickest way to manage it.

f you booked your trip through a travel agency, contact them directly so that they can process any changes.

Following the suspension caused by the recent earthquake, we are pleased to inform you that we are preparing to resume flights to Caracas from September 3. Following confirmation from the authorities that Maiquetía International Airport is once again available for use, we will gradually resume our usual operations in Caracas. This allows us to coordinate every detail with the technical authorities to ensure, above all, a safe and orderly journey for you.

We greatly appreciate your patience and trust during this transition as we work to fully restore the service. Due to the operational and control procedures in place at the airport, we recommend arriving 4 to 5 hours before your flight departure to allow enough time to complete all the necessary formalities. Please consult this Traveller’s Manual for instructions on arrival and departure at Maiquetia International Airport (available in Spanish).

If you have a flight affected by the situation and your ticket was issued before 28 August, please remember that our flexibility policies remain in force to help you reschedule your itinerary at no additional cost:

• Change the travel date to fly until 15 October 2026.

• Change your route to alternative airports: Panama City (PTY) or Bogotá (BOG).

• Request a refund of your ticket.

Due to the situation in the Middle East, some of our flights to/from Tel Aviv between 25 October and 9 December have been cancelled.

Due to these circumstances, we have introduced the following flexible policy for cancelled flights. Tickets purchased by 2 September 2026, with flight dates up to 9 December 2026, can be changed or refunded at no additional cost:

• Change the date of your booking to any available flight date.

• Request a full refund of your ticket using the original payment method.

If you booked directly with Iberia, you can process this online through Manage your booking. If you booked through a travel agency, you must contact the agency to modify your booking.

How do I manage my booking?

If you bought your ticket on iberia.com, through the App or via our Call Centre, log in to check whether the change or refund is already available online for your booking; this is the quickest way to manage it.

f you booked your trip through a travel agency, contact them directly so that they can process any changes.

Due to planned maintenance work on the main runway at Buenos Aires Airport (Ezeiza), some of our flights between Madrid and Buenos Aires may be affected between 25 October and 11 November 2026. During this period, flights departing from Buenos Aires and bound for Madrid will make a technical stop in Montevideo for refuelling.

Given this situation beyond Iberia’s control, we are offering our customers alternative options so they can adjust their travel plans more conveniently.

Who does this apply to?

For bookings that meet these conditions:

• Tickets purchased up to 8 May 2026.

• Flights with origin or destination in Buenos Aires (Ezeiza Airport) operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

• Original flight date between 25 October and 11 November 2026.

What options do we offer?

• Change the date of travel to fly between 15 October and 30 November 2026.

• Change the origin or destination to another airport located up to 300 km away.

• Request a refund as a voucher.

Important: 1 change is allowed. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).