My Club Iberia Plus

All the benefits with Iberia and oneworld that come with your card level. How to collect Elite Points and reach the next level or what to do if you've forgotten your password.

What do I do if I've forgotten my password or my Club Iberia Plus account has been blocked?

If you've forgotten your password, you'll have to click on “Login > Forgotten your password?” (at the top right-hand corner of the website) and enter your email or Club Iberia Plus number (if your email is linked to more than one Club Iberia Plus account). We'll send you an email with instructions on how to reset your password. Remember, you will need to change this password within 3 hours. You should also delete your browser history and passwords on Iberia.com before you carry out this process.

If the password has expired, follow the instructions prompted by the system when you enter it. Remember, you must choose a different password. You can change it in the following menu: My Profile > Account Settings > Security and Login.

If your account has been blocked, contact us via this form.

Your Club Iberia Plus card never needs to be reactivated, not even after a period of inactivity.

What perks do I get with oneworld as an Club Iberia Plus cardholder?

If you are an Club Iberia Plus member, you can collect and use Avios with any airline in the oneworld Alliance without being a member of their frequent traveller programmes. Furthermore, if your Club Iberia Plus level is Plata or above, you will be eligible for preferential check-in, seat selection, extra baggage, priority on waiting lists and other advantages. Discover the level you get with your Club Iberia Plus membership and check your benefits when you fly with other oneworld airlines.

Iberia Plus becomes Club Iberia Plus

Iberia Plus continues to evolve to adapt to new ways of travelling: from 1 April 2025, it is becoming Club Iberia Plus and introducing important new features and more benefits for you:

  • Elite Points will be earnt for every euro spent, rather than per distance travelled, and can be earnt with the brands that are included in the programme.

  • A new level is added to the programme: Platino Prime, a higher category with more advantages.

Discover all the new features of Club Iberia Plus.

 

What do I do if my Club Iberia Plus card gets lost, stolen or damaged?

As part of our goal to become climate neutral, all our cards are digital. It helps us to avoid using plastic and you receive it immediately on your mobile device.
You can download your virtual card by signing in to "Club Iberia Plus> My Club Iberia Plus". Just install the Iberia app for iPhone or Android so you have your card on your phone. You'll also be able to access functions such as bookings and online check-in.

Club Iberia Plus Platino, Platino Prime, Infinita and Infinita Prime members can contact our Club Iberia Plus Service Centre.

What are Elite Points?

Elite Points (EP) are our way of rewarding your loyalty. Collecting them enables you to keep or upgrade your tier of your Club Iberia Plus Plata, Oro, Platino, Infinita and Infinita Prime card.

We use Elite Points to recognise your activity as a member, and to unlock exclusive Bonus rewards through your journey between tiers.

Elite Points are added to your personal counter between 1 April until 31 March of the following year. Remember, Elite Points cannot be purchased, given away or transferred, as you can do with Avios.

You can check the Elite Points you have earned in your private area in "My Club Iberia Plus".

When does my Club Iberia Plus card expire?

Club Iberia Plus Clásica cards never expire. For all other levels you can find the expiry date on the digital card that you can find by logging in to Club Iberia Plus > My Club Iberia Plus > Club Iberia Plus Card.
When the level of your card expires, you can download your digital card again with the new expiry date and remove the expired card.

As part of our goal to become climate neutral, all our cards are digital. It helps us to avoid using plastic and you receive it immediately on your mobile device.

What do I need to join Club Iberia Plus?

It you don't belong to Club Iberia Plus yet, you can join on Iberia.com. Just fill in a short registration form.
You can download the virtual card from the Iberia app on your smartphone at any time. For more information, contact yourIberia Plus Service Centre.

How do I access my Club Iberia Plus personal area?

At the top of the Home page you'll see the Club Iberia Plus tab and the boxes to enter the number of your Club Iberia Plus card number or your email, and just below that your password.
If you don't belong to Club Iberia Plus yet, you can join on Iberia.com by filling in a short registration form.

You can also link your Club Iberia Plus profile to social media (Facebook and LinkedIn) from the same tab.

How do I download my Club Iberia Plus card to my phone?

To keep your Club Iberia Plus card in your Wallet or Passbook, you first need to download the Iberia app. Once you've done that, follow these steps:

  • Inside the Iberia app, register with your card number or your email and password (if you don't have one or can't remember it, we'll send a new one to your email address).

  • Next, go to My Club Iberia Plus (top right-hand corner).

  • Select Download card, just below the image, and your card will be added to your smartphone. Remember, for Android you need to install an app that stores pkpass files.

  • Now close the Iberia app and open the Wallet app (or other installed app). You'll see your card there and will be to show it to any partner who can read the QR code.

  • If your Club Iberia Plus level changes, you will need to download your new card again from your profile in the app.

Baggage allowance for Club Iberia Plus cardholders

Check all the baggage perks for Club Iberia Plus members.

How does the Iberia Plus card work?

Get your free Iberia Plus card and use it to collect Avios which you can then swap for flights and services with the programme partners. It couldn't be easier. Register and start earning Avios on all your flights and with more than 90 partners.

Collect Elite Points when you fly with the Iberia Group, Vueling and airlines in the oneworld Alliance, and you'll be able to move up through the Iberia Plus levels and enjoy more exclusive perks and benefits.

And for our youngest customers (between ages 2 and 11), Iberia Plus Kids is another personalised card with the same advantages as the Clásica card and special offers with our partners.
To get the Iberia Plus card for your children between ages 12 and 17, fill in the registration form on the Iberia Plus Kids (you have to do it on their behalf because they are under the legal age).

Club Iberia Plus Kids

Club Iberia Plus Kids offers a personalised card for children between ages 2 and 11 with the same benefits as the Clásica card and special offers with our partners for our youngest customers.
To get the Club Iberia Plus card for your children between ages 12 and 17, fill in the registration form on the Iberis Plus Kids, you have to do it on their behalf because they are under the legal age.

I have more than one Club Iberia Plus account. Can I merge them?

You can merge several Club Iberia Plus cards into one account if you can prove they belong to the same person. To do this, fill in this form and upload the required documents.

How do I edit my personal details in Club Iberia Plus?

If you're a registered user of Club Iberia Plus, sign in and update your personal information comfortably from My Iberia > My Profile > Personal data.
You can't edit your first name, surname, ID document and date of birth from iberia.com. Please use this form.

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