We dedicate all our efforts and use state-of-the-art technology to ensure that your baggage reaches your destination with you. However, for reasons beyond our control, incidents sometimes occur and checked baggage may be delayed or damaged.

Packing for a trip can be a nuisance but it has to be done. And if you're flying, there are additional aspects and important requirements that you have to bear in mind. To help you, we've put together a series of recommendations before you check in to help minimise any incidents at the airport.

When you arrive at your destination, check your baggage very carefully in the reclaim area before you leave the airport. That way you'll avoid taking someone else's bag by mistake and will be able to make a claim if you discover any damage.

Check the status of a claim for luggage delay or damage.


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