Ticket issuing fees
Departure country* | Type of journey | Sales IB office/phone | Purchase online | Rebooking office/phone | Refund in office/phone |
---|---|---|---|---|---|
Argelia | Short haul Economy | DZD 2,500 | - | - | DZD 1,000 |
Short haul Business | DZD 4,000 | - | - | DZD 1,000 | |
Long haul Economy | DZD 4,000 | - | - | DZD 1,000 | |
Long haul Business | DZD 6,000 | - | - | DZD 1,000 | |
Argentina | Short haul | USD 50 | No charge | USD 70 | USD 40 |
Long haul | USD 90 | No charge | USD 70 | USD 40 | |
Austria | Short haul | €20 | No charge | €30 | €30 |
Long haul | €40 | No charge | €30 | €30 | |
Brasil | Alls | USD 60 | No charge | USD 40 | USD 25 or 10% refund |
Belgium | Short haul | €20 | No charge | €30 | €30 |
Long haul | €30 | No charge | €30 | €30 | |
Chile | Alls | USD 45 | No charge | USD 40 | USD 40 |
Czech Republic | Short haul | CZK 800 | No charge | CZK 750 | CZK 750 |
Long haul | CZK 1,000 | No charge | CZK 750 | CZK 750 | |
Colombia | Alls | <=USD 300 - 18 <=USD 500 - 33 <=USD 800 - 54 >USD 800 - 111 |
No charge | USD 40 | USD 40 |
Costa Rica | Alls | USD 25 | No charge | USD 40 | USD 40 |
Cuba | Alls | No charge | No charge | No charge | No charge |
Denmark | Short haul | DKK 250 | DKK 10 | DKK 250 | DKK 250 |
Long haul | DKK 500 | DKK 10 | DKK 250 | DKK 250 | |
Dominican Republic | Alls | No charge | No charge | USD 15 | USD 15 |
Ecuador | Alls | USD 40 | No charge | USD 40 | USD 40 |
Egypt | Alls | EGP 250 | No charge | EGP 250 | EGP 250 |
El Salvador | Alls | USD 25 | No charge | USD 40 | USD 40 |
France | Short haul | €15 | No charge | €30 | €30 |
Long haul | €30 | No charge | €30 | €30 | |
Germany | Short haul | €35 | No charge | €30 | €30 |
Long haul | €45 | No charge | €30 | €30 | |
Greece | Short haul | €30 | No charge | €30 | €30 |
Long haul | €45 | No charge | €30 | €30 | |
Guinea | Alls | No charge | No charge | No charge | No charge |
Guatemala | Alls | USD 25 | No charge | USD 40 | USD 40 |
Netherlands | Alls | €40 | No charge | €30 | €30 |
Italy | Alls | €20 | No charge | €30 | €30 |
Ireland | Alls | €15 | No charge | €30 | €30 |
Israel | Alls | USD 50 | USD 30 | USD 40 | USD 40 |
Mexico | Alls | USD 25 | No charge | USD 25 | USD 25 |
Morocco | Alls | MAD 400 | No charge | MAD 300 | €300 |
Nigeria | Alls | USD 30/75 | No charge | USD 40 | USD 40 |
Poland | Alls | PLN 100 | No charge | PLN 120 | PLN 120 |
Portugal | Alls | €30 | No charge | €40 | €30 |
Panama | Alls | USD 25 | No charge | USD 40 | USD 40 |
Paraguay | Alls | USD 36 | No charge | USD 40 | USD 40 |
Peru | Alls | USD 25 | No charge | USD 40 | USD 40 |
Puerto Rico | Alls | USD 25 | No charge | USD 25 | USD 25 |
Romania | Alls | €25 | No charge | €30 | €30 |
Russia | Alls | €35 | No charge | €30 | €30 |
Senegal | Alls | No charge | No charge | No charge | No charge |
South Africa | Alls | ZAR 250 | No charge | ZAR 300 | ZAR 300 |
Spain** | within Spain | €20/€25 | No charge | €30 | €30 |
Europe | €20/€25 | No charge | €30 | €30 | |
Long haul | €20/€25 | No charge | €30 | €30 | |
Sweden | Short haul | SEK 250 | SEK 10 | SEK 250 | SEK 250 |
Long haul | SEK 500 | SEK 10 | SEK 250 | SEK 250 | |
Switzerland*** | Short haul | CHF 40 | No charge | CHF 40 | CHF 40 |
Long haul | CHF 80 | No charge | CHF 40 | CHF 40 | |
Turkey | Short haul | €30 | No charge | €30 | €30 |
Long haul | €60 | No charge | €30 | €30 | |
United Kingdom*** | Alls | GBP 10 | No charge | GBP 30 | GBP 15 |
Uruguay | Short haul | USD 32 | No charge | USD 40 | USD 40 |
Long haul | USD 70 | No charge | USD 40 | USD 40 | |
USA | Alls | USD 25 | No charge | USD 25 | USD 25 |
Venezuela | Alls | USD 25 | No charge | USD 40 | USD 40 |