Latest update of our flights
Temporary flight resumption to Venezuela
As a result of the situation caused by the earthquake and the operational restrictions arising from it, flights to and from Caracas remain cancelled until 26 August.
To continue offering you a travel alternative, we have temporarily adapted our operation to fly to Arturo Michelana International Airport in Valencia (VLN), instead of Simón Bolívar International Airport in Caracas (CCS).
When will it be available?
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This route will operate from 26 July to 26 August 2026.
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Frequency: 2 weekly flights, Thursday and Sunday.
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Tickets are now on sale through all our usual channels.
What differences are there in onboard service and at the airport?
This special operation will be available only for a limited period and will be carried out with an aircraft operated by a specialised provider, ensuring the highest safety and operational standards.
Due to the exceptional characteristics of this journey, please note the following conditions for the Valencia route (VLN) to Madrid (MAD):
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On board service: A reduced meal service will be offered and special meal requests will not be available.
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At the airport: you must arrive at Valencia airport 5 hours before departure.
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Mobility and accessibility: Embarkation and disembarkation in Valencia (VLN) will be carried out exclusively by stairs. For technical reasons, it is not possible to offer the assistance service for PRM (people with reduced mobility) who require help boarding or leaving the aircraft.
Please take these special conditions into account before confirming your booking and when planning your trip.
Are all passengers with cancelled flights being rebooked on these flights?
Where possible, customers with affected flights between 26 July and 26 August have been automatically rebooked onto this route.
Next steps:
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Check your email or go directly to Manage bookings to see the details of your new flight or request a refund if the assigned option does not suit you.
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If you still do not have an alternative assigned, you can manage it yourself by selecting one of the following options from Manage bookings:
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Select the option to fly to or from Valencia, Venezuela (VLN), between July 26 and August 26.
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Change the travel date to fly until September 30, 2026..
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Change your route to alternative airports: Panama City (PTY) or Bogota (BOG).
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Request a refund for your ticket.
If you are in Venezuela and need to contact us, we have enabled the following free Customer Service number +58 8003645645.
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Flexibility on fares due to wildfires in Madrid
Due to the active wildfires in Madrid area and neighbouring regions, we have introduced the following flexible travel options for customers who, as a result of this situation, are experiencing difficulties reaching the airport. Iberia’s flight operations are not being affected by this issue.
Who does it apply to?
To bookings that meet the following conditions:
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Tickets purchased up to 27 July 2026.
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Flights departing from or arriving in Madrid.
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Original flight date: up to 29 July 2026.
What options are we offering?
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Change the date of the trip to fly up to 3 August 2026, subject to availability.
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Request a refund in the form of a voucher.
Important: 1 change is permitted.
How do I manage my booking?
If you purchased your ticket on iberia.com, through the App or via our Contact Centre, check whether you can now change your flight or request a refund online easily.
If you purchased your ticket through a travel agency, you need to contact the agency to process any changes.
Flexibility on fares due to wildfires in Bordeaux
Due to the active wildfires in Bordeaux, we have introduced the following flexible travel options for customers who, as a result of this situation, are experiencing difficulties reaching the airport. Iberia’s flight operations are not being affected by this issue.
Who does it apply to?
To bookings that meet the following conditions:
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Tickets purchased up to 27 July 2026.
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Flights departing from or arriving in Bordeaux.
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Original flight date: up to 29 July 2026.
What options are we offering?
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Change the date of the trip to fly up to 3 August 2026, subject to availability.
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Request a refund in the form of a voucher.
Important: 1 change is permitted.
How do I manage my booking?
If you purchased your ticket on iberia.com, through the App or via our Contact Centre, check whether you can now change your flight or request a refund online easily.
If you purchased your ticket through a travel agency, you need to contact the agency to process any changes.
Temporary suspension of the route to Havana (from 1 June to 24 October 2026)
Due to the temporary suspension of the Havana route, flights between June 1 and October 24 are cancelled
Given this situation, we offer alternatives to our customers so they can reorganize their trip more comfortably.
Who does it apply to?
For bookings that meet these conditions:
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Tickets purchased up to April 13, 2026.
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Flights departing from or arriving in Havana and its connections.
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Original flight date from June 1 to October 24, 2026.
What options do we offer?
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Change your travel date to fly up to October 25, 2027, subject to availability.
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Change the origin or destination to another airport within up to 2,300 km, including Miami, Mexico City, Panama City and Santo Domingo.
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Request a refund.
Please go to Manage booking to process it online if you booked directly with Iberia. If you purchased your ticket through a travel agency, you must contact them to modify your booking.
How do I manage my booking?
If you purchased your ticket on iberia.com, through the App or via our Contact Centre, check whether you can now change your flight or request a refund online easily.
If you purchased your ticket through a travel agency, you need to contact the agency to process any changes.
Maintenance works at Santiago de Chile airport (21 September to 3 November 2026)
Due to maintenance works at Santiago de Chile airport, some of our flights to or from this city may be affected between 21 September and 3 November 2026.
In light of this situation beyond Iberia's control, we are offering alternatives to our customers so they can reorganise their trip with greater flexibility.
During this period, flight IB118 to Madrid may make a technical stop in Rio de Janeiro for operational and refuelling reasons.
Who does this apply to?
For bookings that meet these conditions:
Tickets purchased up to 28 May 2026.
Flights with origin or destination in Santiago de Chile operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).
Original flight date from 21 September to 3 November 2026.
What options do we offer?
Change the date of your trip to fly up to 15 November 2026.
Change the origin or destination to another airport located up to 300 km away.
Request a refund in the form of a voucher.
Important: 1 change is permitted. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).
How do I manage my booking?
If you purchased your ticket on iberia.com, through the App or via our Contact Centre, check whether you can now change your flight or request a refund online easily.
If you purchased your ticket through a travel agency, you need to contact the agency to process any changes.
Maintenance work at Buenos Aires Airport from 25 October to 11 November 2026
Due to planned maintenance work on the main runway at Buenos Aires Airport (Ezeiza), some of our flights between Madrid and Buenos Aires may be affected between 25 October and 11 November 2026. During this period, flights departing from Buenos Aires and bound for Madrid will make a technical stop in Montevideo for refuelling.
Given this situation beyond Iberia’s control, we are offering our customers alternative options so they can adjust their travel plans more conveniently.
Who does this apply to?
For bookings that meet these conditions:
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Tickets purchased up to 8 May 2026.
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Flights with origin or destination in Buenos Aires (Ezeiza Airport) operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).
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Original flight date between 25 October and 11 November 2026.
What options do we offer?
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Change the date of travel to fly between 15 October and 30 November 2026.
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Change the origin or destination to another airport located up to 300 km away.
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Request a refund as a voucher.
Important: 1 change is allowed. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).
How do I manage my booking?
If you purchased your ticket on iberia.com, through the App or via our Contact Centre, check whether you can now change your flight or request a refund online easily.
If you purchased your ticket through a travel agency, you need to contact the agency to process any changes.