Due to COVID-19 and the restrictions applied by certain countries, we're extending our flexible fare policy to flights operated by Iberia, Iberia Express and Iberia Regional Air Nostrum. You can find the details below. We're offering you the option of requesting a voucher for the ticket amount through Booking Management.

In view of the rapidly changing situation, which may cause disruption to flights, times and other arrangements, we advise all customers to check Booking Management to find out whether their flight has been affected.

Starting July 14, 2021, the U.S. Centers for Disease Control (CDC) has issued a temporary suspension of dogs (carry-on or checked), including fully-trained service dogs, traveling to the U.S. from a country considered high-risk for dog rabies.

Only service dogs traveling to the U.S. from high-risk countries with an approved CDC Dog Import Permit may fly. Cats from high-risk countries will not be accepted as carry-on or checked pets during the suspension.

Please consult the list of countries considered high-risk and all the information about the CDC temporary suspension.

Due to the delay in the start of operations over Rio de Janeiro, some of our flights can be affected. Faced with this situation beyond Iberia's control:

If you are flying between 1st July to 29th October 2021 to or from Rio de Janeiro on flights operated by Iberia, with a ticket purchased directly through our websites or Serviberia until 6th May 2021, we will attempt to offer you an alternative dates up to 31st December 2021.

If you bought your ticket to fly with us through a travel agency, you must consult the agency to modify your booking.