Flight status

Due to difficulties accessing Madrid Airport, some of our flights to or from Madrid may be affected from 10 to 12 November 2026.

In this situation beyond Iberia’s control, we are offering our customers alternatives to help them reorganise their travel plans more conveniently.

Who does this apply to?

For bookings that meet the following conditions:

• Tickets purchased up to 10 November 2026.

• Flights to or from Madrid operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

• Original travel date from 10 to 12 November 2026.

What options do we offer?

• Change the travel date to fly up to 16 November 2026.

• Change the origin or destination to another airport within 300 km.

• Request a refund as a voucher.

Important: 1 change is permitted. Refunds are issued as a voucher. The amount will only be refunded to the original payment method if the flight (outbound or return) is eventually cancelled.

Due to the general strike called in Spain on 11 November 2026, some of our flights may be affected.

In response to this situation, which is beyond Iberia's control, we are offering our customers alternatives so they can reorganise their trip more conveniently.

Who does this apply to?

For bookings meeting these conditions:

• Flights scheduled for 11 November 2026, including cancelled flights.

• Flights operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

What options do we offer?

• Change the travel date to fly by 26 November 2026.

• Request a refund as a voucher or to the original payment method.

Important: the change and refund options apply to flights scheduled for 11 November 2026, including cancelled flights.

Due to the situation in the Middle East, some of our flights to/from Tel Aviv between 25 October and 9 December have been cancelled.

Due to these circumstances, we have introduced the following flexible policy for cancelled flights. Tickets purchased by 2 September 2026, with flight dates up to 9 December 2026, can be changed or refunded at no additional cost:

• Change the date of your booking to any available flight date.

• Request a full refund of your ticket using the original payment method.

If you booked directly with Iberia, you can process this online through Manage your booking. If you booked through a travel agency, you must contact the agency to modify your booking.