VIP car park

Arriving in your car is another amenity


At Iberia we continue working to resume all the services we had to suspend and our VIP parking service is now available again in Madrid to pick up and park your car when you arrive at the airport for your flight. We will resume the service at Barcelona as soon as possible.

VIP car parks

There is a free pick-up, parking, custody and delivery service at Madrid and Barcelona airports.

Enjoy this service:

  • 3 days for domestic flights with destination Canary Islands or international flights to Europe, Middle East and Africa (except Dakar).

  • 7 days for flights with destination America, Asia and Dakar.

Who can ask for this service?

Customers flying with round-trip/return tickets, in full fare Business class, on flights operated by the Iberia Group (Iberia, Iberia Express and Iberia Regional Air Nostrum).

Customers with the IB Plus Platinum, IB Plus Gold or Iberia Singular cards travelling with round-trip/return tickets on flights operated by the Iberia Group, regardless of fare or travel class, including tickets issued with Avios.

Note: None of these benefits apply toOperated by Iberia for LEVEL (IB26XX) flights

How can I obtain more information about this service?

By phone (up to 12 hours before your arrival at the airport):

  • In Madrid: 91 393 73 37 Bookings: 7:00 am to 10:30 pm

  • In Barcelona: 93 297 13 81 Bookings: 7:00 am to 10:30 pm

Online (up to 24 hours before your arrival at the airport):

Documentation you need

When picking up the vehicle, they will request your Iberia Plus Platinum, Gold or Iberia Singular card, as well as boarding passes from flights with Iberia Group.

If you are a Business client, they will request your boarding passes for the flights in Business. If you do not show them, the provider will charge you for the service the corresponding fees.

You may also be interested in

Time limit

You have a certain amount of time before your flight departs to get your ticket and check your baggage

More information

Lost and found

A service for finding the objects you left on the aircraft or at Iberia facilities and which were found at any of the stopovers along your route.

More information


Full information and recommendations for organising trips with children and infants with iberia

More information

"Lo que quiero es comprar un billete rápido y que me faciliten el viaje"

Cliente Business Iberia