Latest update of our flights
ATC strike called in Italy on 2nd, April, 2023
Due to the announcement of air traffic control (ATC) strike in Italy, we are issuing the following fare flexibility guidelines for passengers whose flights continue to operate.
Iberia customers with tickets purchased directly through our website or Serviberia up to 29th March for travelling on 2nd April, 2023 to/from Italy, they will have the possibility to rebook an other flight, for the same route or up to 350 km distance, between 29 March until 17 April, 2023, in the equivalent class or lower. If you bought your ticket to fly through a travel agency, you must consult the agency to modify your booking.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Airport staff strike at London-Heathrow airport called from 31 March 2023
Due to the announcement of airport staff strike in London-Heathrow, we are issuing the following fare flexibility guidelines for passengers whose flights continue to operate.
Iberia customers with tickets purchased directly through our website or Serviberia up to 29 March for travelling between 31 March and 3 April, 2023 to/from London-Heathrow, they will have the possibility to rebook an other flight, for the same route or up to 350 km distance, until 20 April, 2023, in the equivalent class or lower. If you bought your ticket to fly through a travel agency, you must consult the agency to modify your booking.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Flexibility of flights due to the call for a pilot strike at Air Nostrum
Due to the call for a pilot strike at Air Nostrum for every Monday and Friday from February 27, 2023, we have made our fares more flexible on some routes that could be affected:
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Madrid-Alicante-Madrid
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Madrid-Almeria-Madrid
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Madrid-Bologna-Madrid
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Madrid-Burdeos-Madrid
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Madrid-Nice-Madrid
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Madrid-Asturias-Madrid
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Madrid-Pamplona-Madrid
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Madrid-Toulouse-Madrid
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Madrid-Santander-Madrid
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Madrid-Valencia-Madrid
If you are travelling on any Friday or Monday until 1 Maig on flights operated by Iberia Regional Air Nostrum on these routes and you have purchased your ticket until 23 March on our websites or call center, you can make date changes to your reservation or process a voucher through of Booking Management, regardless of whether your flight is canceled or not.
These changes can be made on the same route or another that is a maximum distance of up to 350 km. of the initial origin/destination, and to fly up to Maig 31, 2023.
If you have purchased your ticket at a travel agency, you must contact them to modify your reservation.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Call for a strike of public employees in France from 7 March to 1 April 2023
Due to the strike called by public employees in France and affecting air traffic controllers in France until 1 April, our regular flights activity may be affected.
In view of this situation beyond Iberia's control, if you are flying on those dates on European flights operated by Iberia, Iberia Express and Iberia Regional Air Nostrum affected by the French Air Traffic Control and you have purchased your ticket directly on our websites or Serviberia until 23 March, you have the possibility to rebook an other flight, for the same route or up to 350 km distance, from 11 March to 25 April 2023, in the equivalent class or lower. If you have purchased your ticket to travel with us from a travel agency, you must contact them to change your booking.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Requirements for the carriage of pets from Ceuta and Melilla
In view of the rabies situation in this area, a series of measures have been introduced to control the disease and avoid it spreading to other parts of the country. As a result, all pets from Ceuta and Melilla must comply with the legal health measures:
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Microchip identification
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Valid rabies vaccination certificate issued in the past 12 months
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European pet passport
Furthermore, these animals may only enter the country through an approved airport or port of entry. Granada-Jaén airport is not approved for these purposes and pets are therefore not permitted for this destination.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service
Traveling to the U.S. with dogs / cats
Starting July 14, 2021, the U.S. Centers for Disease Control (CDC) has issued a temporary suspension of dogs (carry-on or checked), including fully-trained service dogs, traveling to the U.S. from a country considered high-risk for dog rabies.
Only service dogs traveling to the U.S. from high-risk countries with an approved CDC Dog Import Permit may fly. Cats from high-risk countries will not be accepted as carry-on or checked pets during the suspension.
Please consult the list of countries considered high-risk and all the information about the CDC temporary suspension.
If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.
Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service