IMPORTANT ANNOUNCEMENT
This service is temporarily suspended in order to guarantee everyone’s safety, but soon we will return to say Hola
Sorry for the inconvenience caused by the Covid-19 situation.
IMPORTANT ANNOUNCEMENT:
Due to the impact of the spread of coronavirus on air traffic, this service is temporarily unavailable. We apologise for the inconvenience.
There is a free pick-up, parking, custody and delivery service at Madrid and Barcelona airports.
Enjoy this service:
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3 days for domestic flights with destination Canary Islands or international flights to Europe, Middle East and Africa (except Dakar and Johannesburg).
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7 days for flights with destination America, Asia, Dakar and Johannesburg.
Who can ask for this service?
Customers flying with round-trip/return tickets, in full fare Business class, on flights operated and/or sold by the Iberia Group (Iberia, Iberia Express and Iberia Regional Air Nostrum).
Customers with the IB Plus Platinum, IB Plus Gold or Iberia Singular cards travelling with round-trip/return tickets on flights operated and/or sold by the Iberia Group, regardless of fare or travel class, including tickets issued with Avios.
Note: None of these benefits apply toOperated by Iberia for LEVEL (IB26XX) flights
How can I obtain more information about this service?
By phone (up to 12 hours before your arrival at the airport):
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In Madrid: 91 393 73 37 Bookings: 7:00 am to 10:30 pm
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In Barcelona: 93 297 13 81 Bookings: 7:00 am to 10:30 pm
Online (up to 24 hours before your arrival at the airport):
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In Madrid: mad.parking.vip@aena.es
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In Barcelona: vip.aeroportbcn@saba.eu.
Documentation you need
When picking up the vehicle, they will request your Iberia Plus Platinum, Gold or Iberia Singular card, as well as boarding passes from flights with Iberia Group.
If you are a Business client, they will request your boarding passes for the flights in Business. If you do not show them, the provider will charge you for the service the corresponding fees.
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"Lo que quiero es comprar un billete rápido y que me faciliten el viaje"
Cliente Business Iberia