Dernières infos sur les vols
Flight flexibility in Doha
Due to the situation in the Middle East, we have had to cancel some of our flights to/from Doha. We are monitoring the airspace situation in real time and adapting our operations. Please check the status of your flight in Flight Status and keep your contact details updated in Manage Booking so we can keep you informed about your trip.
If your flight has been cancelled, you can request a date change or a refund and process it online through Manage your booking. If needed, we will cover up to 3 nights of accommodation, as well as basic expenses that you may later request reimbursement for through the website.
For flights that are still scheduled, due to these circumstances we have activated the following flexibility policy:
On flights operated by Iberia until June 15 and purchased before April 30 , you may, at no additional cost:
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Change the date of your booking to travel until October 31, 2026.
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Request a refund of your ticket.
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Change the origin/destination up to 150 km.
If you booked directly with Iberia, you can process it online in Manage your booking. If you did it through an agency, you must contact them to modify your booking.
On flights operated by Qatar Airways until June 15 and purchased through our channels before April 30, you may, at no additional cost:
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Change the date of your booking.
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Request a refund of your ticket.
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Change the origin/destination up to 150 km.
Please go to Manage your booking to process it online or through our Customer Service Center. If you purchased it through an agency, you must contact them to modify your booking. If there are less than 48 hours before departure, please contact Qatar Airways.
Flight Flexibility in Tel Aviv
Due to the situation in the Middle East, all flights to/from Tel Aviv until March 28 have been cancelled.
Due to these circumstances, we have activated the following flexibility policy, and bookings with flights up to June 30 purchased before March 30 can, at no additional cost:
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Change the date of your reservation.
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Change the destination and alternatively fly to Cairo, Athens, Budapest and Rome.
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Request a full refund of your ticket.
For our customers with issued tickets, there is a commercial agreement with EL AL (LY), effective from March 16 until June 30, 2026, through which they may book in the lowest available class on the airline’s operating routes.
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To fly to Tel Aviv: Amsterdam, Athens, Barcelona, Berlin, Boston, Bucharest, Budapest, Dubai, Frankfurt, Geneva, Lisbon, London, Los Angeles, Madrid, Marseille, Miami, Milan, Munich, Nice, New York, Paris, Prague, Rome, Sofia.
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To fly from Tel Aviv: Venice, Vienna, Warsaw, Zagreb and Zurich.
Please access Manage booking to process it online if you booked directly with Iberia. If you purchased your ticket through a travel agency, please contact them to modify your reservation.
Flexibilización de vuelos debido a la situación en Caracas
Debido a los últimos acontecimientos en la ciudad de Caracas, emitimos esta flexibilización para los clientes que necesiten cambiar sus planes de viaje.
Si vuela hasta el 30 de abril de 2026, con origen/destino Caracas en vuelos operados por Iberia y ha comprado su billete directamente en nuestra web o en Serviberia hasta el 28 de enero de 2026, puede cambiar la fecha de su reserva para volar hasta el 31 de mayo 2026 y el destino a los siguientes aeropuertos: Caracas (CCS), Miami (MIA), Ciudad de Panamá (PTY), Bogotá (BOG), Santo Domingo (SDQ), San Juan (SJU), La Habana (HAV), Quito (UIO) y Guayaquil (GYE). Si ha comprado su billete para viajar con nosotros en una agencia de viajes, debe dirigirse a ella para modificar su reserva.
Si vous avez réservé une place sur un vol susceptible d’être affecté, veuillez nous indiquer vos coordonnées sur Gestion des réservations, afin que nous puissions vous informer de tout changement concernant votre voyage à travers le service Iberia Conecta.
Vérifiez si les changements de date ou les démarches pour obtenir un bon sont déjà permis pour votre vol dans Gestion des réservations. Si ce n'est pas encore le cas et que votre vol est prévu dans les prochaines 48 heures, contactez notre Centre de service clientèle