Bags transported
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Deliveries at the first attempt
Departure service: BoB collects your bag and checks it in
Select your flight and choose a time for BoB to collect your bags, either the same day as your trip or the day before.
A BoB agent will go to the address you indicate, check your documents, and weigh and seal your luggage in front of you.
You'll be able to go to the airport without any bags, because BoB will take them and check them in for you.
Collect your bags from the belt at the destination airport.
You can change your booking whenever you want and cancel it for free.
Arrivals service: BoB takes your bags home for you
Select your flight and enter a delivery address.
Go through the BoB identification process and send a photo of the your checked luggage receipt.
When you land, head straight off without having to wait in the baggage reclaim hall.
BoB will collect your bags, clear them through customs and deliver them to the address you indicated.
You can change your booking whenever you want and cancel it for free.
Travel comfortably and safely, as well as saving time at the airport.
Minimise your stay at the airport: avoid the check-in desk and baggage reclaim hall.
On your outbound trip, BoB will collect it and check it in. And when you return, it will be delivered to wherever you choose.
BoB insures all collections and deliveries against theft and/or damage.
The service includes collection of your luggage at the address you indicate, safekeeping, transport and check-in at the departure airport. It is separate from the cost of the Iberia checked luggage service. You are responsible for collecting your luggage from the belt at the destination airport.
BoB has been approved the Spanish National Air Safety Agency (AESA) to provide the luggage shipping service with Iberia in line with the security protocols required by Spanish airport regulations.
Just as when you check in your luggage at the Iberia desk, the BoB agent will need to check your personal documents, boarding passes, Covid-19 documents and any visas required, as well as the weight of each passenger's luggage.
The agent will then record each passenger's details on the BoB mobile app and link them to one of the bags, in line with the airport regulations.
At the end of the process, BoB will send you a confirmation email and SMS with your luggage labels.
For security reasons it is not possible. BoB needs to verify on site the identity of the persons flying with their ID, NIE or passport (in addition to the boarding pass) and associate it to each of the suitcases that will be checked in with Iberia.
You can make your reservation as far in advance as you wish.
Once you have selected your flight you can choose the time at which BoB will collect your luggage within the available time slots.
In any case, we recommend that you make your reservation as soon as possible so that you can choose the schedule that best suits your needs.
The BoB agent will weigh your luggage at the time of collection. In case the weight of your luggage exceeds the fare of your ticket, BoB will offer you to manage the excess cost at the airport by charging it to the payment method you used to make your BoB reservation.
If you need to check in more luggage than you included in your online check-in BoB charges the additional cost to the payment method you used to make your BoB reservation.
The service includes collection of your luggage from the belt at the destination airport, safekeeping, transport and delivery to the address you indicate. It is separate from the cost of the Iberia checked luggage service.
To be able to identify your luggage correctly, before take-off BoB will ask you to send photos of your bags and their labels.
When the luggage is delivered, the BoB agent will validate the ID document of the person who made the booking and will check the labels against the photos received.
If you want to make any changes or cancellations, call +34911984997 or write to support@bob.io
Visit bob.io website for more information.
