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Restrictions applied by the Austrian government for COVID-19

Due to the restrictions applied by the Austrian government for sanitary reasons (COVID-19), some of our flights have been affected.

Faced with this situation beyond Iberia's control, customers with an Iberia operated 075 ticketed issued by 22 November to or from Viena airport who flight up to 12 December 2021, may rebook to an alternative date until 31 January, 2022*. Also you can request a refund in the form of a voucher. If you bought your ticket to fly with us through a travel agency, you must consult the agency to modify your booking.

* Blackout Periods:

  • From 3 to 12 December, 2021.
  • From 17 December, 2021 to 9 January, 2022

If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through .

Check whether your flight allows date changes or a voucher refund directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service

Flight arrival and departure information

We recommend that you check the status of your flight here Arrivals and Departures you go to the airport.

We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we thank you for your understanding.

Traveling to the U.S. with dogs / cats

Starting July 14, 2021, the U.S. Centers for Disease Control (CDC) has issued a temporary suspension of dogs (carry-on or checked), including fully-trained service dogs, traveling to the U.S. from a country considered high-risk for dog rabies.

Only service dogs traveling to the U.S. from high-risk countries with an approved CDC Dog Import Permit may fly. Cats from high-risk countries will not be accepted as carry-on or checked pets during the suspension.

Please consult the list of countries considered high-risk and all the information about the CDC temporary suspension.

Flight updates due to the evolution of Coronavirus

Due to COVID-19 and the restrictions applied by certain countries, we're extending our flexible fare policy to flights operated by Iberia, Iberia Express and Iberia Regional Air Nostrum. You can find the details below. We're offering you the option of requesting a voucher for the ticket amount through Booking Management.

In view of the rapidly changing situation, which may cause disruption to flights, times and other arrangements, we advise all customers to check Booking Management to find out whether their flight has been affected.

 

 

 

 

 

 

Flights to/from any destination in the Iberia Group network

In view of the variable nature of the present situation, you can change the dates of your flights free of charge or get a voucher refund to use for any other time, destination and person you want: Safe and Flexible Flight.

To plan your journey as smoothly as possible, be sure to check the restrictions and requirements currently in place in different countries.

COVID-19 measures

Discover all the COVID-19 measures we've implemented so you can plan your trip with confidence.

 

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