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Flight flexibility due to the situation in Caracas
Due to recent events in the city of Caracas, we are issuing this flexibility policy for customers who need to change their travel plans.
If you are flying between November 24, 2025 and January 31, 2026, with origin/destination Caracas on flights operated by Iberia, and you purchased your ticket directly on our website or through Serviberia up to November 26, 2025, you may change the date of your booking to travel until February 28, 2026. If you purchased your ticket to travel with us through a travel agency, you must contact them to modify your booking.
如果您预订的航班可能会受到影响，请在此预订管理提供您的联系方式，以便我们通过Iberia conecta服务通知您一切有关旅行的消息。
通过预订管理查看您的航班是否有权直接更改日期或处理代金券。 如果还没有且计划在未来 48 小时内飞行，请通过客户服务中心联系我们。