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航班状态

使用我们的搜索引擎确认航班状态。 根据航班编号和出发日期,即可立即了解您行程的所有详细信息。

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Información

Official visit of Their Majesties the King and Queen to Melilla

Some of our flights to or from Melilla may be affected on 14 October 2026.

Due to circumstances beyond Iberia’s control, we are offering our customers alternatives to help them rearrange their trip more comfortably.

Who does this apply to?

Bookings that meet the following conditions:

  • Tickets purchased by 14 October 2026.

  • Flights to or from Melilla (Melilla Airport) operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

  • Original flight date: 14 October 2026.

What options do we offer?

  • Change the date of your trip to travel by 21 October 2026.

  • Change your departure or arrival airport to another airport located up to 300 km away.

  • Request a refund as a voucher.

Important: 1 change is permitted. Refunds are issued as a voucher. The original payment method will only be refunded if the flight is ultimately cancelled (outbound or return).

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Fare flexibility due to the earthquake in Panama (9–13 October 2026)

Some of our flights to and from Panama, including codeshare flights with Copa Airlines, may be affected between 9 and 13 October 2026.

In this situation, which is beyond Iberia’s control, we are offering our customers alternatives to help them reorganise their trip more conveniently.

¿Who does this apply to?

The following conditions must be met:

  • Tickets purchased by 10 October 2026.

  • Flights to or from Panama, including codeshare flights with Copa Airlines.

  • Original travel date from 9 to 13 October 2026.

¿What options are available?

  • Change the travel date to fly up to 15 days after the original travel date.

  • Change the departure or arrival airport to another airport within 300 km.

  • Request a refund as a voucher.

Important: 1 change is allowed. Refunds are issued as vouchers. The original payment method will only be refunded if the flight is eventually cancelled (outbound or return).

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Fare flexibility due to the eruption of Mount Etna

Due to the eruption of Mount Etna and the presence of volcanic ash, some of our flights to or from Catania may be affected.

In response to this situation, which is beyond Iberia’s control, we are offering our customers alternatives to help them rearrange their trip.

Who is eligible?

Bookings must meet the following conditions:

  • Tickets purchased by 2 October 2026.

  • Flights to or from Catania.

  • Original flight date from 1 to 5 October 2026.

What options do we offer?

  • Change your travel date and fly by 15 October 2026, subject to availability.

  • Change your origin or destination to Palermo (PMO) or Naples (NAP).

  • Request a refund as a voucher.

Important: 1 change is allowed. Refunds are issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

我们将逐步恢复飞往加拉加斯的航班

在因近期地震而暂停航班一段时间后,我们很高兴地通知您,我们正准备从9月3日起恢复飞往加拉加斯的航班。在有关部门确认迈克蒂亚国际机场重新恢复使用后,我们将逐步恢复在加拉加斯的正常运营。这将使我们能够与技术部门协调每一个细节,首先确保您能够安全、有序地完成旅程。

在我们逐步恢复服务正常运行的过渡期间,衷心感谢您的耐心与信任。由于机场实施了相关运营和管控程序,我们建议您在航班起飞前4至5小时抵达机场,以便留出充足时间完成所有必要手续。请查阅这份旅客手册,以了解抵达和离开迈克蒂亚国际机场时应遵循的相关指引(提供西班牙语版本)。

如果您的航班受到此次情况影响,且机票在8月28日之前签发,请注意,我们的灵活政策仍然有效,可帮助您在无需支付额外费用的情况下重新安排行程:

  • 更改旅行日期 ,改乘不晚于2026年10月15日的航班。

  • 将行程更改为替代机场:巴拿马城(PTY)或波哥大(BOG)。

  • 申请机票退款。

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Flight flexibility in Doha

Due to the situation in the Middle East, some of our flights to/from Doha and connecting flights may be affected between 28 February and 28 March 2027. We are monitoring the airspace situation in real time and adapting our operations accordingly.

Given this situation, we are offering our customers alternative options so they can adjust their travel plans more conveniently.

Due to these circumstances, we have activated the following flexible booking policy. Bookings with flights between 28 February and 28 March 2027 purchased up to 5 October 2026 can, at no additional cost:

  • Change the date of their booking to fly up to 30 October 2027.

  • Request a refund for their ticket, either as a voucher or to the original payment method.

  • Changes to the origin/destination are not permitted.

If you booked directly with Iberia, you can manage it online through Manage my booking. If you booked through a travel agency, please contact them to change your booking.

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Temporary suspension of the Havana route (from June 1, 2026 to June 30, 2027)

Due to the temporary suspension of the Havana route, some of our flights to or from Havana could be affected.

In view of this situation beyond Iberia’s control, we offer our customers alternatives so that they can reorganise their trip with greater convenience.

Who does this apply to?

For bookings that meet the following conditions:

  • Tickets purchased up to August 18, 2026.

  • Flights with Havana as their origin or destination operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

  • Original travel date from June 1, 2026 to June 30, 2027.

What options do we offer?

  • Change the travel date to fly up to October 25, 2027.

  • Change the origin or destination to another airport located within 2,300 km, including Miami, Mexico City, Panama City and Santo Domingo.

  • Request a refund in the form of a voucher.

Important: 1 change is allowed. The refund will be issued as a voucher and will only be returned to the original form of payment if the flight is eventually cancelled (outbound or return).

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Flight Flexibility in Tel Aviv

Due to the situation in the Middle East, some of our flights to/from Tel Aviv between 25 October and 9 December have been cancelled.

Due to these circumstances, we have introduced the following flexible policy for cancelled flights. Tickets purchased by 2 September 2026, with flight dates up to 9 December 2026, can be changed or refunded at no additional cost:

  • Change the date of your booking to any available flight date.

  • Request a full refund of your ticket using the original payment method.

If you booked directly with Iberia, you can process this online through Manage your booking. If you booked through a travel agency, you must contact the agency to modify your booking.

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

圣地亚哥机场维护工程(2026年9月21日至11月3日)

由于圣地亚哥机场将进行维护工程,2026年9月21日至11月3日期间,部分往返该城市的航班可能受到影响。

鉴于该情况并非 Iberia 所能控制,我们为客户提供替代方案,以便他们更方便地重新安排旅行。

在此期间,飞往马德里的IB118航班可能因运营和加油原因在里约热内卢进行技术经停。

适用对象

适用于符合以下条件的预订:

  • 2026年5月28日前购买的机票。

  • 由Iberia Group (Iberia、Iberia Express 和 Air Nostrum)运营、出发地或目的地为圣地亚哥的航班。

  • 原定航班日期为2026年9月21日至11月3日。

我们提供哪些选择?

  • 更改日期,可改至2026年11月15日前出行。

  • 更改出发地或目的地至距离不超过300 km的其他机场。

  • 申请以代金券形式退款。

重要:允许1次更改。退款将以代金券形式发放,只有在航班最终取消(去程或返程)时,才会退回至原付款方式。

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

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Información

Maintenance work at Buenos Aires Airport from 25 October to 11 November 2026

Due to planned maintenance work on the main runway at Buenos Aires Airport (Ezeiza), some of our flights between Madrid and Buenos Aires may be affected between 25 October and 11 November 2026. During this period, flights departing from Buenos Aires and bound for Madrid will make a technical stop in Montevideo for refuelling.

Given this situation beyond Iberia’s control, we are offering our customers alternative options so they can adjust their travel plans more conveniently.

Who does this apply to?

For bookings that meet these conditions:

  • Tickets purchased up to 8 May 2026.

  • Flights with origin or destination in Buenos Aires (Ezeiza Airport) operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

  • Original flight date between 25 October and 11 November 2026.

What options do we offer?

  • Change the date of travel to fly between 15 October and 30 November 2026.

  • Change the origin or destination to another airport located up to 300 km away.

  • Request a refund as a voucher.

Important: 1 change is allowed. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).

如何办理?

如果您通过iberia.com、应用程序或我们的电话客户服务中心购买机票,请登录并查看您的预订是否已经可以在线办理更改或退款;这是办理相关手续最快捷的方式。

 

 

如果您通过旅行社预订了行程,请直接联系旅行社,以便其办理任何更改。

阅读更多
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