Iberia FAQs

We answer all your questions about bookings, check-in, baggage, invoices and everything you need for your flight.

Online services

Proof request

Manage your proof of delay, cancellation or travel.

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Lost property

Check whether we have an item you left behind on the plane or on our premises.

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Iberia Baggage Services Centre

Check the status of your search or request compensation for damaged baggage.

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Complaints and incidents

Our Customer Services Centre will answer all your questions as quickly as possible.

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Iberia WhatsApp

Ask us anything you want quickly and easily from your phone.

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Iberia Conecta

Get updates on your flight by SMS or email.

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Talk to us

Find our offices

Find our Customer Services or Iberia Plus centres around the world.

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