My Iberia Plus card

All the benefits with Iberia and oneworld that come with your card level. How to collect Elite Points and reach the next level or what to do if you've forgotten your password.

What do I do if I've forgotten my password or my Iberia Plus account has been blocked?

If you've forgotten your password, click on “Reset password” (at the top right-hand corner of the screen) and enter your Iberia Plus card number or email. We'll send you a new single-use password. Remember, you will need to change this password within 24 hours. You should also delete your browser history and passwords on Iberia.com.

If the password has expired, follow the instructions prompted by the system when you enter it. Remember, you must choose a different password. You can set any password you want from My Profile > User data.

If your account has been blocked, contact us via this form.

Your Iberia Plus card never needs to be reactivated, not even after a period of inactivity.

What perks do I get with oneworld as an Iberia Plus cardholder?

You can collect and use Avios with any airline in the oneworld alliance without being a member of their frequent traveller programmes. Your transit experience will be much smoother if you use the global networks of these airlines.

What do I do if my Iberia Plus card gets lost, stolen or damaged?

If your card gets lost, stolen or damaged, you can print a copy or download a virtual version by signing in to “Iberia Plus> My Iberia Plus”.
For more convenience, download the Iberia app for iPhone or Android. That way you'll have your card on your phone and will also be able to access functions like bookings and online check-in.

Our Iberia Plus Platino, Infinita and Infinita Prime members can contact the Iberia Plus Service Centre.

What are Elite Points?

Elite Points (EP) are only used to change or maintain your Iberia Plus Plata, Oro, Platino, Infinita or Infinita Prime card level.

They are recorded from 1 April of the current year to 31 March of the following year. The EPs collected during that period will determine your Iberia Plus level. You will earn Elite Points every time you fly with the Iberia Group,* Binter, Vueling, Level or any of the oneworld airlines, irrespective of any promotions or special offers. You can't buy, gift or transfer Elite Points like you can with Avios.

You can see how many Elite Points you have collected in your private area under “My Avios”.

*The Iberia Group comprises Iberia, Iberia Regional/Air Nostrum (IB8XXX) and Iberia Express (I2).

When does my Iberia Plus card expire?

Iberia Plus Clásica cards never expire. For all other levels you can find the expiry date on the physical card and in the “Iberia Plus cards” section.
When your card expires, you can download your digital card again with the new expiry date and remove the expired card.

What do I need to join Iberia Plus?

It you don't belong to Iberia Plus yet, you can join on Iberia.com. Just fill in a short registration form.

You can download the virtual card to your smartphone whenever you want through the Iberia app, print a replica of the card on paper (at the end of the registration process), or simply make a note of the card number. For more information, contact your Iberia Plus Service Centre.

How do I access my Iberia Plus personal area?

At the top of the Home page you'll see the Iberia Plus tab and the boxes to enter the number of your Iberia Plus card number or your email, and just below that your password.
If you don't belong to Iberia Plus yet, you can join on Iberia.com by filling in a short registration form.

You can also link your Iberia Plus profile to social media (Facebook and LinkedIn) from the same tab.

When I try to register with Iberia Plus, it says invalid ID card. What do I do?

Please check that the information you entered for Type and Document number is correct. If it is, contact our Iberia Plus Service Centre.

How do I download my Iberia Plus card to my phone?

To keep your Iberia Plus card in your Wallet or Passbook, you first need to download the Iberia app. Once you've done that, follow these steps:

  • Inside the Iberia app, register with your card number or your email and password (if you don't have one or can't remember it, we'll send a new one to your email address).

  • Next, go to “My Iberia Plus” (top right-hand corner).

  • Select "Download card", just below the image, and your card will be added to your smartphone. Remember, for Android you need to install an app that stores pkpass files.

  • Now close the Iberia app and open the Wallet app (or other installed app). You'll see your card there and will be to show it to any partner who can read the QR code.

  • When your card level expires, the QR code will fade and tell you that your card has expired.

Baggage allowance for Iberia Plus cardholders

Check all the baggage perks for Iberia Plus members.

How does the Iberia Plus card work?

Get your free Iberia Plus card and use it to collect Avios which you can then swap for flights and services with the programme partners. It couldn't be easier. Register and start earning Avios on all your flights and with more than 90 partners.

Collect Elite Points to move up through the Iberia Plus card levels (Plata, Oro and Platino) and unlock more exclusive advantages and perks. Iberia offers different cards according to the Elite Points that you collect when you fly with the Iberia Group, Vueling and airlines in the oneworld Alliance:

And for our youngest customers (between ages 2 and 11), Iberia Plus Kids is another personalised card with the same advantages as the Clásica card and special offers with our partners.
To get the Iberia Plus card for your children between ages 12 and 17, fill in the registration form on the Iberia Plus Kids page (you have to do it on their behalf because they are under the legal age).

Iberia Plus Kids

Iberia Plus Kids offers a personalised card for children between ages 2 and 11 with the same advantages as the Clásica card and special offers with our partners for our youngest customers.

Check all the advantages.

How can I upgrade my Iberia Plus card to Plata, Oro or Platino?

If you already belong to our Iberia Plus programme and have an Iberia Plus Clásica card, you can move up through the different levels by collecting Elite Points. You earn these when you fly and you can only use them to change your card level (from 1 April to 31 March).

  • If you have an Iberia Plus Clásica card and want to get the Iberia Plus Plata card, you will need to earn 1,100 Elite Points or have taken 25 flights with Iberia Group airlines, British Airways and/or Vueling in the past year. At least one of the flights must have been with the Iberia Group.

  • If you have an Iberia Plus Plata card and want to get the Iberia Plus Oro card, you will need to earn 2,250 Elite Points or have taken 50 flights with Iberia Group airlines, British Airways and/or Vueling in the past year. At least one of the flights must have been with the Iberia Group.

  • If you have an Iberia Plus Oro card and want to get the Iberia Plus Platinocard, you will need to have earned 6,250 Elite Points in the past year. To stay in this level, you will need to earn 12,500 Elite Points in 2 years, or alternatively have earned 6,250 Elite Points in the past year.

  • To get the Infinita card, you will need to have earned 125,000 Elite Points since you joined the programme and you will keep them forever.

  • To get the Infinita Prime card, you will need to have earned 200,000 Elite Points since you joined the programme and you will keep them forever.

I have more than one Iberia Plus account. Can I merge them?

You can merge several Iberia Plus cards into one account if you can prove they belong to the same person. To do this, fill in this form  and upload the required documents .

How do I edit my personal details in Iberia Plus?

If you're a registered user of Iberia Plus, sign in and update your personal information from Iberia.com >” My Iberia Plus > User data”. It couldn't be easier.
You can't edit your first name, surname, ID document and date of birth from iberia.com. Get more information via this form.

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