机场

Due to the active wildfires in Madrid area and neighbouring regions, we have introduced the following flexible travel options for customers who, as a result of this situation, are experiencing difficulties reaching the airport. Iberia’s flight operations are not being affected by this issue.

Who does it apply to?

To bookings that meet the following conditions:

• Tickets purchased up to 27 July 2026.

• Flights departing from or arriving in Madrid.

• Original flight date: up to 29 July 2026.

What options are we offering?

• Change the date of the trip to fly up to 3 August 2026, subject to availability.

• Request a refund in the form of a voucher.

Important: 1 change is permitted.

Due to the active wildfires in Bordeaux, we have introduced the following flexible travel options for customers who, as a result of this situation, are experiencing difficulties reaching the airport. Iberia’s flight operations are not being affected by this issue.

Who does it apply to?

To bookings that meet the following conditions:

• Tickets purchased up to 27 July 2026.

• Flights departing from or arriving in Bordeaux.

• Original flight date: up to 29 July 2026.

What options are we offering?

• Change the date of the trip to fly up to 3 August 2026, subject to availability.

• Request a refund in the form of a voucher.

Important: 1 change is permitted.

Due to the temporary suspension of the Havana route, flights between June 1 and October 24 are cancelled

Given this situation, we offer alternatives to our customers so they can reorganize their trip more comfortably.

Who does it apply to?

For bookings that meet these conditions:

• Tickets purchased up to April 13, 2026.

• Flights departing from or arriving in Havana and its connections.

• Original flight date from June 1 to October 24, 2026.

What options do we offer?

• Change your travel date to fly up to October 25, 2027, subject to availability.

• Change the origin or destination to another airport within up to 2,300 km, including Miami, Mexico City, Panama City and Santo Domingo.

• Request a refund.

Please go to Manage booking to process it online if you booked directly with Iberia. If you purchased your ticket through a travel agency, you must contact them to modify your booking.

由于圣地亚哥机场将进行维护工程，2026年9月21日至11月3日期间，部分往返该城市的航班可能受到影响。

鉴于该情况并非 Iberia 所能控制，我们为客户提供替代方案，以便他们更方便地重新安排旅行。

在此期间，飞往马德里的IB118航班可能因运营和加油原因在里约热内卢进行技术经停。

适用对象

适用于符合以下条件的预订：

• 2026年5月28日前购买的机票。

• 由Iberia Group （Iberia、Iberia Express 和 Air Nostrum）运营、出发地或目的地为圣地亚哥的航班。

• 原定航班日期为2026年9月21日至11月3日。

我们提供哪些选择？

• 更改日期，可改至2026年11月15日前出行。

• 更改出发地或目的地至距离不超过300 km的其他机场。

• 申请以代金券形式退款。

重要：允许1次更改。退款将以代金券形式发放，只有在航班最终取消（去程或返程）时，才会退回至原付款方式。

Due to planned maintenance work on the main runway at Buenos Aires Airport (Ezeiza), some of our flights between Madrid and Buenos Aires may be affected between 25 October and 11 November 2026. During this period, flights departing from Buenos Aires and bound for Madrid will make a technical stop in Montevideo for refuelling.

Given this situation beyond Iberia’s control, we are offering our customers alternative options so they can adjust their travel plans more conveniently.

Who does this apply to?

For bookings that meet these conditions:

• Tickets purchased up to 8 May 2026.

• Flights with origin or destination in Buenos Aires (Ezeiza Airport) operated by the Iberia Group (Iberia, Iberia Express and Air Nostrum).

• Original flight date between 25 October and 11 November 2026.

What options do we offer?

• Change the date of travel to fly between 15 October and 30 November 2026.

• Change the origin or destination to another airport located up to 300 km away.

• Request a refund as a voucher.

Important: 1 change is allowed. The refund will be issued as a voucher and will only be returned to the original payment method if the flight is ultimately cancelled (outbound or return).