一般予約条件とオンライン購入

The fee for issuing the ticket is applied according to the starting point-destination and delivery method selected. It is applied to each passenger on the reservation and the amount is the same for each of the passengers.

Iberia will charge the fees for issuing each ticket purchased through www.iberia.com and for any type of tariff according to the following table

手数料表を見る

お客様がお住まいの国でご利用いただけるオプションは、「お支払い方法」のページでご確認いただけます。

RESERVATION ONLY: your card will be charged upon the issue of your ticket(s). You have 48 hours to collect your ticket(s) from Iberia's ticket offices. Once this time has elapsed, the booking will be cancelled and no charge will be applied to your card. The credit card holder has to show identification and the card when collecting the ticket(s).

Most fares that are subject to restrictions do not allow refunds or changes; alternatively, there may be associated penalties.

The fee for issuing the ticket is non-refundable.

Administration of changes/refunds carries a charge

The fuel surcharge will be refundable if the fare conditions allow it

Passengers must have the documentation required by the laws or authorities of the countries from, through or to which they are to fly. Passengers themselves are solely responsible for fulfilling all the requisites established in each case (passport, visas, national ID document).

Iberia’s paid early-seat booking involves the customer’s full acceptance of the ご利用条件 and acceptance of all of the provisions set forth therein.

The early seat-booking conditions refer, among other matters, to the following:

• Acquisition and payment.

• Changes, cancellations and refunds.

• Iberia reserves the right to update them at any time.

Iberia’s extra baggage purchase involves the customer’s full acceptance of the ご利用条件 and acceptance of all of the provisions set forth therein.

Baggage purchase conditions regulate the contractual relationship between Iberia and the holder of the acquired voucher and refer, among other matters, to the following:

• Acquisition and payment.

• Changes, cancellations and refunds.

• Iberia reserves the right to update them at any time.

The purchase of Iberia tickets implies the total aceptance, by the client of Iberia運送約款 (乗客と手荷物) and the acceptance without reservations of all the provisions contained therein.

The general conditions of transport regulate the contractual relationship between Iberia and the person named on the ticket and refer to, amongst others, the following matters:

• Reservations, tickets, fares, charges, taxes.

• Changes, cancellations and refunds.

• Obligations and rights...

• Iberia reserves the right to update then at a ny given moment.

With the view of guaranteeing the security of transactions made via this Website, and as it is necessary to formalise the booking and purchase of the ticket, Iberia has incorporated in its control processes the prior management of the information provided by the passenger with respect to the payment card provided. Iberia reserves the right to reject the request for the contracting and purchase of tickets whose payment is made using a card which does not meet the control measures established for the management of fraud prevention. We also wish to inform you that, with only this end in mind, Iberia may use the services of CyberSource Corporation Inc, with head office in the United States (1295 Charleston Road, Mountain View, California, 94043, Fax number (650) 625-4408), to whom you may apply to exercise your personal data protection rights.